At a Glance
- Tasks: Ensure the reliability and security of our hybrid cloud infrastructure while solving complex challenges.
- Company: Join Mimecast, a leading cybersecurity company protecting billions of emails globally.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative culture with clear paths for career advancement and personal development.
- Why this job: Make a real impact in a hands-on role with cutting-edge technologies like Kubernetes and AWS.
- Qualifications: Experience in cloud operations or site reliability engineering, with strong skills in Kubernetes and Linux.
The predicted salary is between 64000 - 96000 € per year.
At Mimecast, we operate at scale—protecting billions of emails daily across a global hybrid‑cloud infrastructure. If you’re passionate about reliability, automation, and solving complex challenges in mission‑critical environments, this is the opportunity for you.
This is a hands‑on role in a team responsible for ensuring Mimecast’s Hybrid Cloud infrastructure remains secure, resilient, and scalable. You’ll work with cutting‑edge technologies like Kubernetes, AWS, and Infrastructure‑as‑Code, all while collaborating with a supportive and talented team.
What You’ll Do
- Ensure platform reliability: Configure and maintain infrastructure to ensure optimal performance, security, and availability.
- Manage containerization platforms: Operate and improve Kubernetes and AWS EKS to support Mimecast’s microservices architecture.
- Automate infrastructure: Build reusable Infrastructure‑as‑Code (IaC) and automation to standardize infrastructure provisioning and deployment processes.
- Troubleshoot and resolve issues: Identify and resolve infrastructure issues across Linux and Kubernetes systems in a hybrid‑cloud environment, minimizing downtime.
- Enhance security: Strengthen the security posture of infrastructure configurations, aligning with the latest cybersecurity standards.
- Improve processes: Collaborate with the team to continuously refine operational processes and documentation.
- Maintain observability tools: Manage and operate monitoring and observability tools like Graphite, Prometheus, Grafana, Elastic, Nagios, and LogScale.
- Support engineering teams: Provide exceptional support to internal Product and Engineering teams, meeting their requirements for the Mimecast Cloud Platform.
- Participate in on‑call rotations: Support the team by participating in on‑call rotations and performing out‑of‑hours maintenance as necessary.
What You’ll Bring
- Technical expertise: Experience in roles such as Site Reliability Engineer (SRE), Platform Engineer, Cloud Operations, or Sys Admin.
- Kubernetes proficiency: Strong hands‑on experience with Kubernetes (k8s) and containerization in production environments.
- Linux expertise: Proficiency in maintaining and troubleshooting Linux operating systems and distributed systems at scale.
- Infrastructure knowledge: Solid understanding of core infrastructure services such as DNS, Identity Management, load balancers, and web servers.
- Networking basics: Foundational knowledge of computer networking.
- IaC and scripting: Experience with Infrastructure‑as‑Code tools like Terraform/CloudFormation and configuration management tools like Puppet. Proficiency in at least one programming or scripting language.
- Proactive problem‑solver: A proactive attitude with a willingness to take on new challenges, deliver results, and learn new technologies quickly.
- Collaboration skills: Outstanding communication and social skills, with the ability to connect with others and problem‑solve effectively.
Why This Role
- Global impact: Join a cybersecurity company operating at genuine global scale, protecting organizations and their people.
- Engineering excellence: Be part of a Cloud Platform organization that values automation, reliability, and doing things properly.
- Competitive rewards: Enjoy competitive compensation as part of a broader total rewards package, including benefits and wellbeing programs.
- Career growth: Access opportunities to develop expertise in hybrid‑cloud infrastructure, Kubernetes, and automation, with clear paths to senior engineering roles.
- Collaborative culture: Work alongside experienced engineers and leaders who invest in your development.
Career Growth Opportunities
- Develop deep expertise in hybrid‑cloud infrastructure, Kubernetes, and automation.
- Build strong Infrastructure‑as‑Code and automation skills in a production environment that demands them.
- Grow into senior engineering or team lead roles within Cloud Platform.
- Work alongside experienced engineers and leaders who are committed to your development.
Manager’s Working Style & Team’s Purpose
The Site Reliability Engineering team exists to ensure the reliability and resiliency of Mimecast’s Hybrid Cloud infrastructure. The team’s purpose is to deliver a platform that is secure, performant, and scalable, enabling Product and Engineering teams to innovate faster and deliver more value to customers. Day‑to‑day, you’ll work in a collaborative environment, tackling complex challenges and contributing to the continuous improvement of Mimecast’s infrastructure. The expectation is hands‑on technical credibility combined with a proactive approach to problem‑solving and teamwork.
What We Bring
Join our Cloud Platform team to accelerate your career journey, working with cutting‑edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on‑the‑job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members sustain a healthy lifestyle, and importantly‑working in cross‑functional teams to build your knowledge!
Our Hybrid Model
We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:
- Fosters a culture of collaboration, communication, performance and learning.
- Drives innovation and creativity within and between teams.
- Introduces employees to priorities outside of their immediate realm.
- Ensures important interpersonal relationships and connections with one another and our community!
Salary and Incentives
The base salary range for this position is £64,000−£96,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
Belonging at Mimecast
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity employer and we particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
Cloud Operations Engineer employer: Mimecast
Mimecast is an exceptional employer that prioritises employee growth and collaboration within a dynamic work environment. As a Cloud Operations Engineer, you will have the opportunity to work with cutting-edge technologies while being part of a supportive team that values innovation and continuous improvement. With a strong focus on career development, competitive rewards, and a hybrid working model, Mimecast fosters a culture where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mimecast on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the technical interview by brushing up on your Kubernetes and AWS skills. Get hands-on with some projects or labs to show off your practical knowledge during the interview.
✨Tip Number 3
Show your passion for automation and problem-solving! During interviews, share specific examples of how you've tackled complex challenges in previous roles. This will demonstrate your proactive attitude and fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Mimecast family.
We think you need these skills to ace Cloud Operations Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Operations Engineer role. Highlight your experience with Kubernetes, AWS, and Infrastructure-as-Code. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for reliability and automation, and explain why you’re excited about joining our Cloud Platform Team. Let us know how you can make a real impact!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you’ve tackled complex challenges in previous roles. We love proactive problem-solvers who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mimecast
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Kubernetes, AWS, and Infrastructure-as-Code tools like Terraform. Be ready to discuss your hands-on experience and how you've tackled challenges in these areas. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've proactively solved complex issues in previous roles. Think about specific incidents where you identified a problem, implemented a solution, and what the outcome was. This will demonstrate your ability to think critically and act decisively in mission-critical environments.
✨Emphasise Collaboration
Since this role involves working closely with engineering teams, be ready to talk about your collaboration experiences. Share instances where you’ve worked in a team to improve processes or resolve issues, highlighting your communication skills and ability to connect with others.
✨Understand the Company Culture
Research Mimecast’s values and culture before the interview. Be prepared to discuss how your personal values align with theirs, especially around collaboration and innovation. Showing that you understand and appreciate their culture can set you apart from other candidates.
