At a Glance
- Tasks: Manage existing accounts, identify upsell opportunities, and reduce churn risk.
- Company: Mimecast Services Ltd, a leader in IT sales with a focus on security.
- Benefits: Competitive salary, performance bonuses, and comprehensive benefits package.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Over a year of IT sales experience, especially in Email or Security.
The predicted salary is between 68000 - 85000 £ per year.
Mimecast Services Ltd is looking for a SMB Account Manager in Greater London to work with existing accounts, uncover upsell opportunities, and reduce churn risk. The ideal candidate will have over a year of IT sales experience, particularly in Email, Messaging, Security, or Storage.
You will be responsible for achieving sales targets, collaborating with teams, and maintaining customer relationships while managing performance metrics and CRM activities.
The OTE salary range is between £68,000.00 and £85,000.00 GBP annually, plus benefits.
SMB Account Manager: Upsell & Retention Growth employer: Mimecast Services Ltd
Mimecast Services Ltd is an exceptional employer, offering a dynamic work culture in Greater London that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside a competitive salary and comprehensive benefits package. Join us to be part of a forward-thinking team dedicated to enhancing customer success and driving impactful results.
StudySmarter Expert Advice🤫
We think this is how you could land SMB Account Manager: Upsell & Retention Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sales world, especially those who have experience with email, messaging, or security. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Mimecast and their services. Understand their products and think about how you can contribute to upselling and retention growth. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your sales skills, so rehearse how you’d approach upselling to existing accounts. Use role-play with a friend or record yourself to refine your delivery and confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace SMB Account Manager: Upsell & Retention Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SMB Account Manager role. Highlight your IT sales experience, especially in Email, Messaging, Security, or Storage. We want to see how your skills align with our needs!
Showcase Your Achievements:When writing your application, don’t just list your responsibilities. Instead, showcase your achievements and how you’ve met or exceeded sales targets in previous roles. We love seeing numbers that tell a story!
Be Personable:We’re looking for someone who can build strong customer relationships. Use your application to show off your personality and communication skills. Let us know how you connect with clients and manage those important relationships.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mimecast Services Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of IT sales, especially in Email, Messaging, Security, and Storage. Familiarise yourself with Mimecast's products and services so you can confidently discuss how they can benefit SMBs.
✨Showcase Your Success
Prepare to share specific examples of how you've successfully upsold or retained clients in the past. Use metrics to back up your achievements, as this will demonstrate your ability to meet sales targets and manage performance effectively.
✨Be a Team Player
Since collaboration is key in this role, think of instances where you've worked well with others to achieve a common goal. Highlight your communication skills and how you can contribute to a positive team dynamic at Mimecast.
✨Ask Smart Questions
Prepare insightful questions about the company culture, team structure, and growth opportunities within Mimecast. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
