SMB Account Manager: Upsell & Retention Growth in London

SMB Account Manager: Upsell & Retention Growth in London

London Full-Time 68000 - 85000 £ / year (est.) No working from home possible
Mimecast Services Ltd

At a Glance

  • Tasks: Manage existing accounts, identify upsell opportunities, and reduce churn risk.
  • Company: Mimecast Services Ltd, a leader in IT sales with a focus on security.
  • Benefits: Competitive salary, performance bonuses, and comprehensive benefits package.
  • Other info: Great career growth potential in a supportive environment.
  • Why this job: Join a dynamic team and make a real impact on customer success.
  • Qualifications: Over a year of IT sales experience, especially in Email or Security.

The predicted salary is between 68000 - 85000 £ per year.

Mimecast Services Ltd is looking for a SMB Account Manager in Greater London to work with existing accounts, uncover upsell opportunities, and reduce churn risk. The ideal candidate will have over a year of IT sales experience, particularly in Email, Messaging, Security, or Storage.

You will be responsible for achieving sales targets, collaborating with teams, and maintaining customer relationships while managing performance metrics and CRM activities.

The OTE salary range is between £68,000.00 and £85,000.00 GBP annually, plus benefits.

SMB Account Manager: Upsell & Retention Growth in London employer: Mimecast Services Ltd

Mimecast Services Ltd is an exceptional employer, offering a dynamic work culture in Greater London that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside a competitive salary and comprehensive benefits package. Join us to be part of a forward-thinking team dedicated to enhancing email security and customer satisfaction.

Mimecast Services Ltd

Contact Details:

Mimecast Services Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SMB Account Manager: Upsell & Retention Growth in London

Tip Number 1

Network like a pro! Reach out to your connections in the IT sales world, especially those who have experience with Email, Messaging, Security, or Storage. A friendly chat can lead to insider info about job openings or even referrals.

Tip Number 2

Prepare for interviews by researching Mimecast and their services. Understand their upsell strategies and churn reduction techniques. This will show you’re genuinely interested and ready to contribute to their goals.

Tip Number 3

Practice your pitch! Be ready to discuss how your past experiences align with the role of SMB Account Manager. Highlight specific achievements in sales targets and customer relationship management to impress the hiring team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace SMB Account Manager: Upsell & Retention Growth in London

IT Sales Experience
Email Security
Messaging Security
Storage Solutions
Sales Target Achievement
Customer Relationship Management
Performance Metrics Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the SMB Account Manager role. Highlight your IT sales experience, especially in areas like Email, Messaging, Security, or Storage. We want to see how your skills align with what we’re looking for!

Showcase Your Achievements:When writing your application, don’t just list your responsibilities. Instead, showcase your achievements and how you’ve met or exceeded sales targets in the past. We love to see numbers and results that demonstrate your impact!

Be Personable:Remember, we’re looking for someone who can maintain customer relationships. Use a friendly tone in your application to show us your personality. Let us know how you connect with clients and build rapport!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our awesome team!

How to prepare for a job interview at Mimecast Services Ltd

Know Your Stuff

Make sure you brush up on your IT sales knowledge, especially around Email, Messaging, Security, and Storage. Be ready to discuss how you've successfully upsold in the past and how you can apply those strategies to reduce churn risk.

Showcase Your Achievements

Prepare specific examples of how you've met or exceeded sales targets in previous roles. Use metrics to back up your claims, as this will demonstrate your ability to manage performance effectively.

Understand Their Needs

Research Mimecast Services Ltd and understand their products and services. Think about how you can help existing accounts grow and what challenges they might face. This will show that you're proactive and genuinely interested in their success.

Engage with Questions

Prepare thoughtful questions to ask during the interview. This could be about their approach to customer retention or how they measure success in the SMB Account Manager role. Engaging in a two-way conversation shows your enthusiasm and helps you assess if the company is the right fit for you.