At a Glance
- Tasks: Drive sales by building relationships and uncovering upsell opportunities with existing accounts.
- Company: Join Mimecast, a leader in IT solutions with a focus on innovation and customer success.
- Benefits: Competitive salary, performance incentives, and a commitment to your professional growth.
- Other info: Be part of an inclusive team that values diversity and fosters career development.
- Why this job: Make a real impact by helping businesses thrive through effective technology solutions.
- Qualifications: 1+ year of IT sales experience and a passion for building strong client relationships.
The predicted salary is between 68000 - 85000 £ per year.
Work with current Mimecast accounts (1‑350 users) to uncover upsell opportunities, reduce churn risk, and build lasting relationships.
What You’ll Do
- Achieve sales targets: meet and exceed monthly, quarterly, and annual upsell revenue goals.
- Customer adoption and retention: proactively liaise with every account to ensure effective adoption and avoid downsell and churn risks.
- Collaborate with the channel team: work closely with the Partner/Channel Development team to create and execute account plans.
- Sales activity planning: develop and execute sales activity plans to meet agreed revenue targets.
- Build relationships: focus on cultivating and maintaining strong, long‑term relationships with existing accounts.
- Drive incremental revenue: sell new technologies and identify opportunities for upselling and cross‑selling.
- Business administration: manage reporting of key performance indicators (KPIs) and maintain CRM hygiene.
- End‑to‑end sales methodology: follow and execute Mimecast’s defined sales methodology and processes.
- Reporting and insights: monitor and report on sales activities while providing relevant management information.
- Cross‑functional collaboration: work closely with other internal teams to support business goals and organizational development.
- Training and development: attend training sessions to continually enhance relevant knowledge and skills.
What You’ll Bring
- 1+ year of IT sales experience (experience within Email/Messaging/Security/Storage is a plus).
- Proven results in achieving sales revenue quotas.
- Experience in both Direct and In‑Direct sales roles is ideal.
- Understanding of Corporate IT teams and their buying processes.
- Strong commercial awareness and decision‑making skills.
- Excellent verbal and written communication skills.
- Positive, results‑oriented outlook with determination to succeed.
- Degree‑level education preferred but not essential.
Salary
The OTE salary range for this position is £68,000.00 – £85,000.00 GBP annual plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits in accordance with company policy and local regulations.
Equal Opportunity Employer
We are a proud Equal Opportunity and Affirmative Action Employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive, diverse community. All protected characteristics such as race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, and others are respected in our hiring process.
SMB Account Manager, Customer Development in London employer: Mimecast Services Ltd
Mimecast is an exceptional employer that prioritises employee growth and development, offering comprehensive training sessions to enhance skills and knowledge in the IT sales sector. With a strong focus on collaboration and relationship-building, employees thrive in a supportive work culture that values diversity and inclusion, making it an ideal environment for those looking to make a meaningful impact while achieving their career goals.
StudySmarter Expert Advice🤫
We think this is how you could land SMB Account Manager, Customer Development in London
✨Tip Number 1
Get to know the company inside out! Research Mimecast's products and services, especially in the Email/Messaging/Security/Storage sectors. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle upselling or reducing churn risk. Being ready to discuss real-life examples will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Mimecast.
We think you need these skills to ace SMB Account Manager, Customer Development in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the SMB Account Manager role. Highlight your relevant experience in IT sales and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, ensure your application reflects this. Use clear, concise language and make your points stand out. Remember, we’re looking for someone who can build strong relationships!
Demonstrate Your Results-Driven Mindset:In your application, don’t shy away from sharing your past successes in achieving sales targets. Use specific examples to illustrate how you’ve driven revenue and reduced churn in previous roles. We love seeing a positive, results-oriented outlook!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at StudySmarter!
How to prepare for a job interview at Mimecast Services Ltd
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past sales achievements. Be ready to discuss specific figures and how you met or exceeded targets. This will show your potential employer that you have a results-oriented mindset.
✨Understand the Product
Dive deep into Mimecast’s offerings, especially in Email, Messaging, Security, and Storage. Being able to articulate how these products can benefit clients will demonstrate your commercial awareness and help you build credibility during the interview.
✨Prepare for Scenario Questions
Expect questions about how you would handle upselling or reducing churn risk. Think of real-life examples from your experience where you successfully navigated similar situations. This will showcase your problem-solving skills and ability to build relationships.
✨Show Your Collaborative Spirit
Since the role involves working closely with the channel team and other internal departments, be prepared to discuss how you’ve collaborated in the past. Highlight any cross-functional projects you’ve been part of to illustrate your teamwork skills.
