At a Glance
- Tasks: Manage customer relationships and drive upsell opportunities for a portfolio of clients.
- Company: Join Mimecast Services Ltd, a leader in SaaS solutions.
- Benefits: Attractive salary, comprehensive benefits, and a supportive work environment.
- Other info: Exciting opportunity for growth in a dynamic tech company.
- Why this job: Be a trusted advisor and make a real difference in customer success.
- Qualifications: 3+ years in IT or SaaS sales with proven revenue achievement.
The predicted salary is between 116000 - 174000 £ per year.
Mimecast Services Ltd is seeking an exceptional Account Manager to oversee a portfolio of ~50 customers in Greater London. This role involves upselling products and being the trusted advisor to manage customer relationships effectively.
Candidates should have over 3 years of IT or SaaS sales experience, a track record of achieving revenue targets, and familiarity with Salesforce CRM.
The salary range is £116,000-£174,000 plus benefits.
Enterprise SaaS Growth Lead - Upsell & Churn Prevention employer: Mimecast Services Ltd
Mimecast Services Ltd is an outstanding employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. With competitive salaries and a comprehensive benefits package, employees are encouraged to grow their careers through continuous learning and development opportunities, making it an ideal place for those looking to make a meaningful impact in the SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise SaaS Growth Lead - Upsell & Churn Prevention
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities at Mimecast or similar companies.
✨Tip Number 2
Prepare for those interviews! Research Mimecast's products and think about how you can upsell them based on customer needs. Show them you’re not just another candidate, but someone who can genuinely add value to their team.
✨Tip Number 3
Practice your pitch! You’ll want to articulate your experience in IT and SaaS sales clearly. Highlight your achievements and how you've met revenue targets in the past – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Enterprise SaaS Growth Lead - Upsell & Churn Prevention
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Enterprise SaaS Growth Lead. Highlight your experience in IT or SaaS sales, especially any achievements related to upselling and customer relationship management.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you’ve met or exceeded revenue targets in previous roles.
Familiarity with Tools:Since familiarity with Salesforce CRM is a must, mention any relevant experience you have with it. If you’ve used other CRM tools, feel free to include those too, as they can show your adaptability.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Mimecast Services Ltd
✨Know Your Numbers
Make sure you come prepared with specific examples of how you've achieved revenue targets in your previous roles. Be ready to discuss the metrics that matter, like upsell percentages and churn rates, as this will show you understand the business side of SaaS.
✨Master Salesforce
Since familiarity with Salesforce CRM is a must, brush up on its features and functionalities. If you can demonstrate how you've used Salesforce to manage customer relationships or track sales performance, it’ll give you a leg up in the interview.
✨Build Rapport
As an Account Manager, relationship-building is key. Practice your interpersonal skills and think about how you can establish trust quickly. Prepare some anecdotes that showcase your ability to connect with clients and resolve their issues effectively.
✨Upselling Strategies
Be ready to discuss your approach to upselling. Think of successful strategies you've implemented in the past and be prepared to share them. This will highlight your proactive mindset and ability to drive growth within existing accounts.