At a Glance
- Tasks: Lead the training and development of our Business Development Representatives to boost sales success.
- Company: Join Mimecast, a leader in cybersecurity with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible hybrid work model, and comprehensive benefits package.
- Other info: Great career growth potential within a supportive and inclusive team environment.
- Why this job: Shape the future of sales talent in a dynamic, impactful role that drives real results.
- Qualifications: Experience in sales or enablement, strong coaching skills, and a data-driven mindset.
The predicted salary is between 60000 - 90000 £ per year.
Reporting To: EMEA Director, BDR (with dotted line to Global Sales Enablement Team)
About the Job
Turn Cybersecurity's Next Wave of Sales Talent Into Pipeline Powerhouses — Become Mimecast's EMEA BDR Enablement Manager.
Overview
Cybercrime never sleeps, and neither does our BDR team's hunger to grow. As BDR Enablement Manager, you'll be the driving force behind how our Business Development Representatives ramp, learn, and win — turning first calls into lasting pipeline. It's a role built for someone who thrives on coaching, loves building programs from scratch, and wants to see their fingerprints on every deal our BDRs create.
What You'll Do:
- Own and deliver onboarding for new BDRs — role plays, certifications, and product demos — and keep training on sales methodologies, cold calling, and objection handling current.
- Provide regular call coaching, feedback, and skills assessments, and run workshops on advanced sales skills and product positioning.
- Create and maintain enablement content — playbooks, scripts, objection guides, demo frameworks — and audit programs against feedback and performance data.
- Partner with BDR managers, Product Marketing, and Sales Ops to align enablement with GTM goals, translating product updates and campaigns into BDR-ready resources.
- Track enablement impact — ramp time, productivity, program adoption — and use data to identify skill gaps and design targeted interventions.
What You'll Bring:
- Experience in BDR/SDR enablement, sales management, or as a senior BDR/SDR — ideally within SaaS or cybersecurity.
- Proven experience designing and delivering onboarding/training programs.
- Strong understanding of BDR workflows, sales tools (Salesforce, Outreach, Gong, etc.), and sales methodologies (e.g., MEDDPICC, Challenger).
- Excellent communication, coaching, and cross-functional collaboration skills.
- Data-driven mindset; experience using analytics to measure and improve enablement effectiveness.
- Technical acumen in cybersecurity or SaaS.
- Experience with enablement platforms (Highspot, Seismic, etc.).
- Familiarity with pipeline metrics and sales process optimization.
What We Bring:
Mimecast is built on curiosity, resilience, and a shared belief that cybersecurity should feel less like a fire drill and more like a craft. You'll join a Global Sales Enablement Team that treats BDR success as a first-class priority — not an afterthought — with real investment in the tools, content, and coaching infrastructure that make enablement work.
Career Growth Opportunities
This role sits at the intersection of sales, enablement, and GTM strategy — a launchpad toward Senior Enablement Manager, Director of Sales Enablement, or a move into BDR/Sales leadership. You'll build visible, measurable impact on pipeline generation, giving you a strong platform to grow within Mimecast's broader Sales and Revenue organization.
Manager's Working Style & Team's Purpose
You'll report to the EMEA Director - BDR, with a dotted line into the Global Sales Enablement Team — giving you both a tight partnership with BDR leadership and a seat at the table with enablement peers across the business. Expect a collaborative, feedback-driven working style that trusts you to own your programs end-to-end while staying closely aligned on what BDRs need to hit their numbers.
Join our Business Development team to accelerate your career journey. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.
Our Hybrid Model:
We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:
- Fosters a culture of collaboration, communication, performance and learning.
- Drives innovation and creativity within and between teams.
- Introduces employees to priorities outside of their immediate realm.
- Ensures important interpersonal relationships and connections with one another and our community!
The base salary range for this position is £60,000−£90,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations.
Belonging at Mimecast
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
BDR Enablement Manager employer: Mimecast Services Limited
Mimecast is an exceptional employer that prioritises employee development and collaboration, particularly in the dynamic field of SaaS and cybersecurity. With a strong focus on hybrid coaching and onboarding, we offer comprehensive training programmes and playbooks that empower our BDR teams to excel. Our inclusive work culture fosters innovation and growth, making it an ideal environment for those seeking meaningful and rewarding careers in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land BDR Enablement Manager
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Mimecast Services Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Mimecast Services Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace BDR Enablement Manager
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Mimecast Services Limited:Your cover letter is your chance to shine! Tell us why you want to work at Mimecast Services Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Mimecast Services Limited!
How to prepare for a job interview at Mimecast Services Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
