SMB Account Manager: Customer Growth & Upsell

SMB Account Manager: Customer Growth & Upsell

Full-Time 68000 - 85000 £ / year (est.) No working from home possible
Mimecast Limited

At a Glance

  • Tasks: Drive customer growth and upsell while exceeding sales targets.
  • Company: Join Mimecast Limited, a leader in email and security solutions.
  • Benefits: Competitive salary, great benefits, and opportunities for professional development.
  • Other info: Collaborative team culture with strong career growth potential.
  • Why this job: Make an impact in a dynamic environment focused on results.
  • Qualifications: Over a year of IT sales experience, especially in email and security.

The predicted salary is between 68000 - 85000 £ per year.

Mimecast Limited is seeking an SMB Account Manager to join their Customer Development team in Greater London. The ideal candidate will have over a year of experience in IT sales, specifically in email and security.

Responsibilities include:

  • Exceeding sales targets
  • Fostering customer relationships
  • Collaborating with internal teams

The role supports growth in a dynamic environment with a strong emphasis on results and professional development. Offering a competitive salary range of £68,000 - £85,000 GBP plus benefits.

SMB Account Manager: Customer Growth & Upsell employer: Mimecast Limited

Mimecast Limited is an exceptional employer that prioritises employee growth and development within a dynamic and results-driven environment. Located in Greater London, the company offers a competitive salary alongside a comprehensive benefits package, fostering a collaborative work culture that encourages innovation and strong customer relationships. Join us to be part of a team that values your contributions and supports your professional journey.

Mimecast Limited

Contact Details:

Mimecast Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SMB Account Manager: Customer Growth & Upsell

Tip Number 1

Network like a pro! Reach out to current or former employees at Mimecast on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.

Tip Number 2

Prepare for the interview by researching Mimecast's products and recent news. We want to show that we’re not just interested in the role but also passionate about what they do. This will help us stand out!

Tip Number 3

Practice our pitch! We should be ready to explain how our experience in IT sales aligns with their needs. Let’s highlight our successes in exceeding sales targets and building customer relationships.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit.

We think you need these skills to ace SMB Account Manager: Customer Growth & Upsell

IT Sales Experience
Email Security Knowledge
Customer Relationship Management
Sales Target Achievement
Collaboration Skills
Dynamic Environment Adaptability
Results Orientation

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the SMB Account Manager role. Highlight your experience in IT sales, especially in email and security, and showcase how you've exceeded sales targets in the past.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer growth and upselling, and how your skills align with Mimecast's goals. Keep it engaging and personal.

Showcase Your Results:When detailing your previous roles, focus on quantifiable achievements. Did you boost sales by a certain percentage? Did you build strong customer relationships that led to upsells? Numbers speak volumes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Mimecast Limited

Know Your Stuff

Make sure you brush up on your knowledge of email and security solutions. Understand Mimecast's products inside out, as well as the competitive landscape. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Sales Skills

Prepare to discuss specific examples of how you've exceeded sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to drive customer growth and upsell effectively.

Build Rapport

During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Mimecast and share your enthusiasm for fostering customer relationships. A friendly, engaging attitude can set you apart from other candidates.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and professional development opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to its success.