At a Glance
- Tasks: Lead and develop a high-performing team in program and delivery management.
- Company: Mimecast, a leading cybersecurity company with a commitment to innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team dedicated to evolving cybersecurity solutions.
- Why this job: Make a real impact in a world-class cybersecurity environment while shaping future strategies.
- Qualifications: 7+ years in program management with leadership experience in fast-paced environments.
The predicted salary is between 104000 - 156000 £ per year.
ABOUT MIMECAST
Mimecast is a leading cybersecurity company protecting people, data, and communications from today’s most sophisticated threats. With over 42,000 customers worldwide and 18 billion security events analyzed daily, we pioneer Human Risk Management – combining threat detection, awareness training, and insider risk management into a platform built around the human element of cybersecurity.
ABOUT THE ROLE
The Director, Program and Delivery Management leads the team responsible for how Mimecast’s Product and R&D organization plans, executes, and delivers – from the first articulation of a program’s goals through to customer impact. You will own the discipline of program and delivery management across the organization: setting the standards, systems, and operating model that enable teams to commit with confidence and deliver with consistency. This function has a strong foundation and is actively evolving. The person who succeeds here combines operational depth with strategic clarity, thrives in ambiguity, and knows how to move an organization without relying on authority.
WHAT YOU’LL DO
- Team Leadership & Capability Development
- Lead, develop, and retain a team of Program and Delivery Managers, each embedded as a senior partner to Product and R&D leadership across the portfolio.
- Set the standard for what great looks like – planning ownership, delivery partnership, systemic problem-solving – and coach your team to perform consistently at that level.
- Monitor team health – pace, process overhead, retention risk – and address emerging issues before they affect delivery or people; champion lightweight processes and actively retire ceremony that has become overhead without value.
- Partner with leadership to evolve the function as Mimecast scales, ensuring the team’s structure, scope, and skills stay ahead of the organization’s needs.
- Planning System & Portfolio Oversight
- Partner with senior leadership to shape and evolve the planning system – the frameworks, cadences, and standards that govern how work gets prioritized, resourced, sequenced, and committed to across the portfolio.
- Maintain a portfolio-level view of commitments, capacity, and delivery confidence – giving leadership a reliable picture of what is planned, what is at risk, and what is on track.
- Act as the escalation point for cross-portfolio dependencies, trade-offs, and resourcing conflicts – bringing recommended solutions, not just problem statements.
- Delivery Rhythm & Execution Governance
- Work with leadership to define and maintain the delivery operating rhythm – the cadences, forums, and reporting structures that keep execution visible without adding unnecessary overhead.
- Ensure your team runs consistent program reviews, proactively manages risk and dependencies, and drives blockers to resolution before they affect commitments.
- Build and maintain the governance model that drives accountability – visible priorities, clear owners, and timely escalation when delivery is at risk.
- Ensure programs are managed through their full arc – from requirements gathering and technical design through to customer-facing delivery – with cross-functional dependencies visible and handoffs clearly owned.
- AI Integration & Program Management Innovation
- Define the AI strategy for program and delivery management – identifying where AI tools can meaningfully improve how programs are planned, tracked, and delivered, and translating that into an actionable roadmap.
- Keep the team current with evolving AI tools – fostering shared learning and experimentation so best practices spread and the team’s AI fluency grows together.
- Proactively identify opportunities to leverage AI within the teams and programs you support – reducing manual overhead and increasing velocity in the way we manage delivery.
- Metrics, Velocity & Reporting
- Own the metrics strategy – defining what gets measured, how, and how delivery-flow data drives decisions at every level.
- Build and maintain executive-facing reporting that gives leadership a clear, honest view of portfolio health: what is on track, what is at risk, and what requires a decision – tailored for both technical and executive audiences.
- Pattern Recognition & Systemic Improvement
- Look across the portfolio to identify patterns of friction, misalignment, and inefficiency – and drive improvement programs that address root causes, not symptoms.
- Lead the evolution of shared delivery practices – planning standards, estimation norms, definitions of done – making what works repeatable and retiring what does not.
WHAT YOU’LL BRING
You have built and led high-performing program management teams in complex, fast-moving product organizations. You know how to design systems that make delivery predictable – and how to drive change in organizations that aren’t yet ready for it.
- 7+ years in Technical Program Management, Delivery Management, or Engineering Program Management, including 4+ years leading a team of program managers within a multi-team Product and R&D organization.
- A track record of designing and owning planning and delivery systems at scale – accountable for the quality and reliability of the output, not just the facilitation of the process.
- Executive presence and communication range – equally effective in a technical dependency conversation with an engineering lead and a portfolio risk briefing with the CPTO; able to influence without authority across functions and levels.
- Proven ability to drive change in complex, matrixed organizations – building alignment around new ways of working, even when it requires pushing against resistance.
- The strategic clarity to see across a portfolio and the operational depth to get into the detail when it matters – and the judgment to know when each is required.
- The analytical capability to build a metrics framework, interpret delivery-flow data, and construct a clear narrative that drives leadership decisions.
- Fluency in agile delivery practices and hands-on experience with delivery tooling (Jira, Confluence, or equivalents); experience leading program managers across multiple geographies and time zones.
- A genuine interest in how AI tools are reshaping program and delivery management, and the drive to lead adoption where it creates measurable value for the team.
- High ownership and a team-first mindset – you bring problems with proposed solutions, develop others to do the same, and measure yourself by what the team achieves.
WHY MIMECAST
Mimecast’s program and delivery management function has a strong foundation – built by a team with deep experience and genuine commitment to how this organization delivers. This role is an opportunity to build on that foundation and evolve it: raising the bar on what’s already working, bringing new thinking to what can be better, and shaping what the function becomes as Mimecast scales. You will be visible at every level of the company as a result. If you want to lead a team doing meaningful work, operate with real influence, and leave a mark on how a world-class cybersecurity company runs, this is the role.
Mimecast is an equal opportunity and affirmative action employer. We are committed to building an inclusive, diverse community that reflects the world we serve. We live our values – ACT, COLLABORATE, DELIGHT, INNOVATE, DELIVER – in everything we do.
The base salary range for this position is £104,000 - £156,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Director, Program Delivery Management employer: Mimecast Limited
Mimecast Limited is an excellent employer, offering a dynamic work environment in Greater London where collaboration and flexibility thrive. With a strong emphasis on employee growth, the company provides opportunities for professional development while maintaining a supportive culture that values leadership and analytical skills. The hybrid working model ensures a healthy work-life balance, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Program Delivery Management
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Mimecast Limited, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Mimecast Limited
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Mimecast Limited. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Director, Program Delivery Management
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Mimecast Limited insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Mimecast Limited that you’re committed to staying ahead in the game.
How to prepare for a job interview at Mimecast Limited
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Mimecast Limited to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Mimecast Limited.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
