Customer Value & Adoption Manager (Cybersecurity SaaS) in City of London

Customer Value & Adoption Manager (Cybersecurity SaaS) in City of London

City of London Full-Time On-site
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Mimecast Limited is seeking a Customer Value Manager to act as the trusted technical advisor for a portfolio of mid-market accounts within a three-person pod. You will drive platform adoption, map security outcomes to business value, and own adoption health scores and customer satisfaction signals.

You will translate complex security architectures into business-level value conversations for executives, collaborate with account and renewals teams, and proactively mitigate churn while identifying

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Customer Value & Adoption Manager (Cybersecurity SaaS) in City of London employer: Mimecast Limited

Mimecast is an exceptional employer that fosters a dynamic and inclusive work culture in London, where every employee is valued and encouraged to grow. With a strong focus on professional development and collaboration, employees are empowered to drive meaningful outcomes for customers while enjoying competitive benefits and a supportive community. Join us to be part of a team that not only protects organizations from cyber threats but also prioritises your personal and professional growth.

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Contact Details:

Mimecast Limited Recruitment Team