At a Glance
- Tasks: Assist in the library, help visitors, and promote a love for reading.
- Company: Join Milton Keynes City Council, a diverse and supportive employer.
- Benefits: Enjoy 28 days holiday, excellent pension, and discounts on travel and entertainment.
- Why this job: Make a real difference in your community while fostering a love of books.
- Qualifications: GCSEs in maths and English or relevant experience; customer service skills are a plus.
- Other info: Great training opportunities and a chance to grow within a large organisation.
The predicted salary is between 13482 - 13482 £ per year.
We’re recruiting a Library Assistant for our popular Wolverton Library. You’ll be dedicated and enthusiastic and will enjoy collaborating with colleagues and helping people of all ages. It’s a rewarding community role where you’ll be fostering local people’s love of reading.
This role has a specific working pattern:
- This is a site-based role
- Undertake counter and enquiry desk duties.
- Undertake administrative routines as required.
- Participate in training and supervision of library volunteers.
- Able to work with groups of children and deliver story times.
The Ideal Candidate
- GCSE maths and English A-C grade or relevant experience to demonstrate adequate levels of literacy and numeracy.
- ECDL: or equivalent IT skills by relevant experience.
- Experience in customer care service in private or public sector.
- Good communication skills for customers and staff.
- Ability to deal with difficult situations in a calm and helpful manner.
- Ability to drive would be desirable.
Should you be successful and offered this position, please note that a DBS Check will be required.
Package Description
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
Library Assistant - Wolverton employer: Milton Keynes
Contact Detail:
Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant - Wolverton
✨Tip Number 1
Get to know the library and its community! Before your interview, pop into Wolverton Library and chat with staff or patrons. This shows your enthusiasm and helps you understand what makes the library tick.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help someone at the enquiry desk or deal with a tricky situation. Role-playing these situations can boost your confidence for the real deal.
✨Tip Number 3
Show off your love for reading! Be ready to share your favourite books or authors during the interview. This not only highlights your passion but also aligns perfectly with the role of fostering a love of reading in the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about Milton Keynes City Council and the amazing benefits we offer.
We think you need these skills to ace Library Assistant - Wolverton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for libraries and helping the community shine through. We want to see that you’re not just looking for a job, but that you genuinely care about fostering a love of reading in people of all ages.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer service or working with children. We’re looking for someone who can handle enquiries and deliver story times, so share examples that showcase your skills in these areas.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Library Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity at Wolverton Library.
How to prepare for a job interview at Milton Keynes
✨Know Your Library
Before the interview, take some time to familiarise yourself with Wolverton Library and its services. Understand the community it serves and think about how you can contribute to fostering a love of reading among local residents.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or difficult situations. Highlight your ability to remain calm and helpful, as this is crucial for a role that involves working with the public.
✨Engage with Storytelling
Since you'll be delivering story times for children, think about how you can make storytelling engaging. Consider preparing a short story or activity to demonstrate your enthusiasm and creativity during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and support available for new staff or how the library engages with the community. This shows your genuine interest in the role and the organisation.