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- Tasks: Support and enhance the Council's cloud infrastructure with Azure administration.
- Company: Join Milton Keynes City Council, a modern and diverse employer dedicated to community service.
- Benefits: Enjoy 28 days of annual leave, excellent pension, and flexible hybrid working options.
- Why this job: Be part of a major transformation project that impacts residents and businesses positively.
- Qualifications: Requires at least two years of experience in Azure, Intune, and SCCM services.
- Other info: Site-based role with opportunities for training and career growth.
The predicted salary is between 30000 - 42000 £ per year.
The ICT Infrastructure Team ensures the stability, security, and performance of the Council’s core technology systems. We manage the networks, servers, cloud platforms, and digital tools that power essential services for residents, businesses, and council staff across Milton Keynes.
The team are based in Civic Offices, however hybrid working is available with up to 2 days working from home
It’s an exciting time to be joining MKCC, we’re currently leading a major transformation project to modernise the Council’s infrastructure and migrate key services to Microsoft Azure—enhancing resilience, scalability, and sustainability.
The successful candidate will play a key role in supporting and enhancing the Council’s cloud infrastructure, bringing a minimum of two years’ experience in Azure administration to help manage virtual networks, resources, and services in a secure, scalable, and efficient environment.
This role requires at least two years of hands-on experience administering Microsoft complex and enterprise-scale Azure infrastructure, Intune and SCCM services, as they will be expected to contribute immediately to the management and support of a complex, enterprise-scale infrastructure.
This is a Site-Based role
Interview for this role will be held W/C 11 August 2025
Milton Keynes City Councilis a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
• Provide 3rd line technical support, development and technical administration of all Azure server infrastructure
• Provide 3rd line technical support, development and technical administration of all EUC, SCCM and MDM configuration, policy development and automated deployment to key hardware.
• Provide 3rd line technical support, development and technical administration for messaging, security, patching (antivirus, application security and version updates) and core Microsoft services.
The Ideal Candidate
- Experienced and Skilled: Brings at least two years of hands-on experience administering enterprise-scale Microsoft Azure, Intune and SCCM services, with a solid understanding of enterprise infrastructure environments.
- Collaborative by Nature: Works effectively within a team, shares knowledge openly, and contributes to a positive, solution-focused culture.
- Dedicated to Service Excellence: Takes pride in delivering high-quality technical support and infrastructure solutions that directly benefit the Council and the people of Milton Keynes.
- Respectful and Professional: Communicates clearly and respectfully with colleagues, stakeholders, and service users, valuing diverse perspectives and maintaining a customer-first mindset.
- Proactive and Problem-Solving: Demonstrates initiative in identifying and resolving issues, and is comfortable working independently on complex tasks.
- Qualified and Capable: Ideally holds a relevant IT qualification (e.g., Microsoft Certified: Azure Administrator Associate) and is confident working in a fast-paced, evolving digital environment.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits – most roles include 28days annual leave every year on top of public (bank) holidays, increasing to 32days after five years.In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – low-cost leasing of electric and low emission vehicles.
- Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week.Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
- Location Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire, United Kingdom
Milton Keynes City Council l Civic l 1 Saxon Gate East l Central Milton Keynes l MK9 3EJ
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IT Infrastructure Engineer employer: Milton Keynes
Contact Detail:
Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, particularly Microsoft Azure, Intune, and SCCM. Having a solid understanding of these platforms will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Milton Keynes City Council on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully managed Azure infrastructure or resolved complex technical issues. Being able to share specific examples will showcase your problem-solving skills and hands-on experience.
✨Tip Number 4
Research the ongoing transformation project at Milton Keynes City Council. Understanding their goals and challenges will allow you to tailor your responses in the interview, showing that you're genuinely interested in contributing to their mission.
We think you need these skills to ace IT Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Azure, Intune, and SCCM services. Use specific examples of projects or tasks you've completed that demonstrate your skills in managing enterprise-scale infrastructure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Council's transformation project. Mention how your background aligns with their goals, particularly in enhancing resilience and scalability in cloud infrastructure.
Showcase Relevant Experience: When detailing your work history, focus on your hands-on experience with Azure administration. Include metrics or outcomes from your previous roles to illustrate your impact and effectiveness in similar positions.
Highlight Soft Skills: The ideal candidate is collaborative and proactive. In your application, provide examples of how you've worked effectively in teams and solved complex problems independently, showcasing your dedication to service excellence.
How to prepare for a job interview at Milton Keynes
✨Showcase Your Azure Expertise
Make sure to highlight your hands-on experience with Microsoft Azure during the interview. Be prepared to discuss specific projects or challenges you've faced while managing Azure infrastructure, as this will demonstrate your capability to contribute immediately.
✨Emphasise Team Collaboration
Since the role requires working effectively within a team, share examples of how you've collaborated with colleagues in previous positions. Discuss how you’ve contributed to a positive work environment and how you value diverse perspectives.
✨Demonstrate Problem-Solving Skills
Prepare to discuss instances where you've proactively identified and resolved technical issues. This will show your initiative and ability to work independently on complex tasks, which is crucial for the role.
✨Communicate Clearly and Respectfully
Practice clear and respectful communication, as this is essential for interacting with colleagues and stakeholders. Be ready to explain technical concepts in a way that non-technical people can understand, showcasing your customer-first mindset.
