Housing Repairs and Maintenance Lead

This is a highly visible leadership role with responsibility for day‐to‐day repairs across our eleven thousand council homes. You’ll join us to deliver our repairs, maintenance and disrepair service working with our contractor to ensure these are delivered.

Reporting to the Assistant Director for Housing Maintenance, Investment and Corporate Health and Safety, you’ll work closely with colleagues across Milton Keynes City Council, including our Council Homes Safety Lead and Capital Works Lead. You’ll also line manage a team of supervisors and surveyors.

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Main Responsibility

• Provide strategic leadership for housing repairs, maintenance and disrepair services
• Manage contractors to deliver high‐quality work on time, to standard and within budget
• Ensure homes meet health and safety, building safety and consumer standards
• Oversee budgets, contractor performance, costs and resident experience, reporting on spend and outcomes
• Use accurate repairs and stock data to analyse trends and support long‐term asset management
• Work across internal teams and deputise for the Assistant Director, leading service improvements and savings

The Ideal Candidate

• Degree‐level qualification in housing, surveying, project management or a related field, or equivalent experience
• Significant experience delivering repairs and maintenance services in social housing
• Proven ability to manage contractors and contract performance effectively
• Experience handling high volumes of work, complex data and performance reporting at senior level
• Strong relationship‐building skills with residents, colleagues and external partners
• Sound knowledge of housing law, safety standards and decency requirements
• Experience managing substantial budgets, with willingness to work towards a relevant professional housing qualification

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low‐cost leasing of electric and low‐emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.