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- Tasks: Provide essential admin support in a vibrant children's ward, ensuring patient safety and confidentiality.
- Company: Join the Milton Keynes University Hospital NHS Foundation Trust, a leading University Teaching Hospital.
- Benefits: Enjoy free parking, flexible hours, discounted gym membership, and generous annual leave.
- Why this job: Make a real difference in children's lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a passion for supporting healthcare teams.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 24465 - 24465 £ per year.
Ward Clerk
Department: Paediatrics
Band and Salary: Band 2, £24,465 Per annum, pro rata
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
Are you passionate about providing exceptional administrative support to a team? Are you able to ensure confidentiality when handling sensitive information? If so, you might be the person we need to join our team!
We are looking for a competent and professional Ward Clerk for our children’s ward, which is a 22 bedded ward providing inpatient care to emergency and elective patients aged between 10 days and 16 years. As a Ward Clerk you will act as the focal point for the Ward and the team, confidentiality and patient safety always being key.
You will provide a high standard of administration support to the Ward Manager, medical and nursing staff and the wider team; interacting with other departments, patients and their visitors. You will monitor and manage the Electronic Patient Records system on the ward, ensuring an up-to-date bed state. You will respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that information is accurate and meets governance standards.
\’We care We communicate We collaborate We contribute\’
Please note that we are not able to offer sponsorship for this role.
Interview date: w/c 27 October 2025
Responsibilities:
- Greet all visitors to the unit in a friendly, helpful and courteous manner, maintaining ward safety as per operational policy.
- Be involved in the training of new staff (with the support of the IT department) in use of the Trust’s computer systems.
- Order and maintain adequate supplies of equipment, printing and stationery.
- Complete requests for repairs, maintenance etc., as requested. Ensuring a good audit trail and follow up as required until completed.
- Deal with personal effects and documentation relating to lost property and property belonging to patients who have died on the unit.
- Undertake general clerical duties in the clinical area including completing records, filing, photocopying, handling mail and filing in case notes.
- Provide an accurate account of bed management via electronic systems e.g. admissions, transfers and discharges.
- Answer the telephone, relaying any relevant messages when required.
- Book any appointments needed for patients and ensure the patients are informed of times and dates.
Benefits:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
To be an integral part of the Paediatric Unit team, providing efficient secretarial and clerical support.
The post-holder will provide an efficient, confidential and professional secretarial service to the Paediatric clinical teams. This will include administration and secretarial support to enable provision of patient care.
Good communication with parents, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high quality service for patients and clinicians.
To monitor and manage the hospital EPR system on the ward, acting in a professional and courteous manner at all times. Respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that information is up to date, accurate and information governance standards are adhered to.
Team working and collaboration are vital
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
This advert closes on Monday 20 Oct 2025
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Ward Clerk Paeds | Milton Keynes University Hospital NHS Foundation Trust employer: Milton Keynes University Hospital NHS Foundation Trust
Contact Detail:
Milton Keynes University Hospital NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk Paeds | Milton Keynes University Hospital NHS Foundation Trust
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Paediatric Unit and its staff. This will help you connect with them during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Ward Clerk, you'll need to interact with various people. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This could be anything from keeping track of supplies to managing schedules. It’ll demonstrate your ability to keep things running smoothly in a busy ward.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Ward Clerk Paeds | Milton Keynes University Hospital NHS Foundation Trust
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional administrative support shine through. We want to see that you genuinely care about making a difference in the lives of our young patients and their families.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, especially those related to confidentiality and patient safety, as these are key in our environment.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Ward Clerk role. Highlight your experience with electronic systems and any previous roles where you’ve had to manage sensitive information.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently. Plus, it’s super easy!
How to prepare for a job interview at Milton Keynes University Hospital NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk in Paediatrics. Familiarise yourself with the key tasks like managing Electronic Patient Records and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Ward Clerk, you'll need to interact with various stakeholders, including parents, medical staff, and other departments. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your ability to maintain professionalism and clarity under pressure.
✨Emphasise Confidentiality and Patient Safety
Given the sensitive nature of the role, be ready to discuss how you handle confidential information. Share specific instances where you've ensured patient safety and confidentiality in your previous work. This will highlight your understanding of the importance of these values in a healthcare setting.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
