Project Support Officer

The following content displays a map of the job's location - Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire.

Closing Date: 26/07/2026

Job Category: Children's Services

Service Area: Children's Services - Special Education Needs & Disabilities

Package Description:

• In addition to your salary, we offer a range of benefits including great holiday benefits – most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. There is also a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award‑winning employee benefits programme that includes a health cash plan, a low‑cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme – eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Roles are either ‘site based’ or ‘home based’. Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs. Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week. The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction:

We’re recruiting a Project Manager to join our Children’s Services team at Milton Keynes City Council. This is a rewarding role where you’ll lead and deliver complex projects that shape services for children, young people and families. You’ll play a key part in designing and delivering change, ensuring projects are well planned, effectively managed and achieve meaningful outcomes for our communities.

You’ll be working at the heart of delivery, supporting priorities across the service and contributing to wider organisational goals. The SEND Reform Programme leads the implementation of national SEND reforms across the local area, working with education, health, social care, children, young people, and families to improve inclusion, experiences and outcomes. Through strong partnership working and co‑production, we drive system‑wide improvement while ensuring delivery against local priorities and Department for Education requirements. In this role, you’ll contribute to this work by supporting programmes and projects that help embed sustainable improvements across the system.

This is a Site-Based role, and you’ll be expected to work from the designated workplace. Interviews for this role will be held on 10th and 11th August 2026.

We’re building a team that’s focused on making a real difference across our local area. Working with partners, services and communities, you’ll help bring people together, drive collaboration and support improvements that have a lasting impact. In this role, you’ll play an important part in delivering key priorities, helping shape better experiences and outcomes while ensuring our work stays aligned with both local needs and national expectations. It’s a chance to be part of meaningful, system‑wide change where your contribution really matters.

If you’re interested in finding out more, we’d welcome your interest.

Key Responsibilities:

• Lead and manage multiple projects from initiation to delivery, ensuring clear plans, timelines and successful outcomes.
• Work closely with project sponsors, boards and stakeholders to provide updates, advice and recommendations.
• Develop and maintain project plans, documentation and governance processes to ensure quality and compliance.
• Define delivery approaches, manage resources and implement change and communication plans.
• Identify, assess and manage risks, issues and dependencies, ensuring appropriate mitigation is in place.
• Manage budgets, suppliers and project teams while building strong relationships with internal and external partners.

Ideal Candidate:

• A recognised project management qualification such as Prince2 Foundation or equivalent, supported by strong technical knowledge.
• Educated to degree level or demonstrating equivalent experience within a relevant field.
• Proven experience managing and delivering multiple complex projects from planning through to successful outcomes.
• Strong analytical and problem‑solving skills, with the ability to work through complex challenges and deliver results.
• Effective communication skills, including presenting complex information clearly and working collaboratively with others.
• Confidence managing competing priorities, budgets and deadlines while maintaining quality and accuracy.

As part of the pre‑employment checks, should you be offered the role, we’ll carry out an Enhanced Disclosure and Barring Service (DBS) check, unless you are currently registered with the DBS Update Service.