At a Glance
- Tasks: Support the Temporary Accommodation Team with housing solutions and customer enquiries.
- Company: Join a supportive organisation dedicated to helping those in need.
- Benefits: Enjoy 28 days holiday, excellent pension, and discounts on travel and entertainment.
- Other info: Great team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing or similar services; strong communication and empathy skills.
The predicted salary is between 24000 - 28000 £ per year.
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits – most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award‑winning employee benefits programme that includes a health cash plan, a low‑cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme – eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
- Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Role Responsibilities
- Provide effective, efficient and customer‑focused support to the Temporary Accommodation Team.
- Assist with the management of temporary accommodation by offering clear advice on housing solutions.
- Support colleagues with placing households into temporary accommodation and explain the different types of licences and non‑secure tenancies.
- Keep accurate records, monitor mailboxes, handle calls and help manage first‑contact enquiries, including repairs, access and utilities.
- Liaise with landlords and letting agents to support the smooth running of the service.
- Manage enquiries coming into the team and support colleagues with visits when required.
Ideal Candidate
- Has experience working in housing or a similar service.
- Understands homelessness legislation, licences and non‑secure tenancies, or can quickly learn.
- Can communicate clearly with a wide range of people, both in writing and over the phone.
- Is empathetic, non‑judgmental and able to support people experiencing stressful housing situations.
- Works well as part of a team and delivers excellent customer service.
- Understands the importance of accuracy and confidentiality when handling personal information.
Baseline Personnel Security Standard (BPSS) checks
If you’re offered the role, you’ll be subject to Baseline Personnel Security Standard (BPSS) checks as part of our pre‑employment process. These checks include a Basic Disclosure and Barring Service (DBS) check and verification of your employment history for the past three years, including confirmation through employment references for this time period.
Temporary Accommodation Assistant in Milton Keynes employer: MILTON KEYNES COUNCIL
As a Temporary Accommodation Assistant, you will join a supportive and inclusive work environment that prioritises employee well-being and professional growth. With generous holiday allowances, a robust pension scheme, and access to an award-winning benefits programme, our company is dedicated to fostering a culture of care and collaboration. Located in a community-focused area, we offer unique opportunities to make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Assistant in Milton Keynes
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to MILTON KEYNES COUNCIL, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Temporary Accommodation Assistant in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of MILTON KEYNES COUNCIL. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at MILTON KEYNES COUNCIL. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at MILTON KEYNES COUNCIL
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with MILTON KEYNES COUNCIL.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Temporary Accommodation Assistant role at MILTON KEYNES COUNCIL, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show MILTON KEYNES COUNCIL that you can think critically and act effectively under pressure.
