EHC Assessment & Review Officer in Milton Keynes

Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Benefits

• Great holiday benefits - most roles include 28 days annual leave each year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award‑winning employee benefits programme that includes a health cash plan, a low‑cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme – eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Job Introduction

We’re recruiting an EHC Assessment and Review Officer to join our Central Admin Team within Milton Keynes City Council. Our Central Admin Team plays a vital role in supporting children and young people with Education, Health and Care plans. We take responsibility for all statutory and legal processes linked to an Education, Health and Care plan, from the moment a request is submitted through to annual reviews. Our work ensures that statutory timescales are met, processes are followed correctly, and families receive clear and timely communication. In this role, you’ll manage Education, Health and Care plan assessments or reviews within your caseload, helping ensure children and young people receive the right support at the right time. You’ll work closely with colleagues across SEND services, responding to queries through the team mailbox, supporting placement processes, phased transfers and contributing to statutory data returns. You’ll be part of a council that aims to make our city a better place to live.

Responsibilities

• Managing Education, Health and Care plan assessments or reviews within your caseload, ensuring statutory timescales are met.
• Supporting the legal and administrative processes from request through to annual review.
• Working closely with colleagues to support placements, phased transfers and accurate data recording.
• Responding clearly and professionally to enquiries from families, schools and professionals through the team mailbox.
• Keeping systems up to date to support accurate statutory data returns.
• Contributing to continuous improvement across SEND services.

Ideal Candidate

• Be educated to NVQ Level three in business administration or a relevant professional field, or have equivalent experience, with an understanding of Special Educational Needs and Disabilities legislation and processes.
• Have experience working in education, local government or a related field.
• Are organised and able to manage competing deadlines with attention to detail.
• Communicate clearly and confidently, both in writing and in conversation.
• Can work calmly with families and professionals, including in challenging situations.
• Are comfortable working both independently and as part of a supportive team.
• Share our values of being dedicated, respectful and collaborative.

As part of the pre‑employment checks, should you be offered the role, we’ll carry out a Enhanced Disclosure and Barring Service (DBS) check (unless you are currently registered with the DBS Update Service).