At a Glance
- Tasks: Provide top-notch technical support and manage server infrastructure.
- Company: Join a supportive team in a dynamic IT environment.
- Benefits: Generous holiday, pension scheme, and exclusive discounts.
- Other info: Great opportunities for career growth and collaboration.
- Why this job: Make a real impact while developing your tech skills.
- Qualifications: A level or equivalent in ICT, plus relevant experience.
The predicted salary is between 37280 - 41771 £ per year.
Salary: £37,280 - 41,771 per year
Requirements
- Education to A level, NVQ level three, BTEC or equivalent in ICT, or relevant experience
- Proven experience of virtualisation technologies and Windows server environments
- Strong organisational skills and the ability to prioritise workload effectively
- The ability to analyse problems and provide clear, practical solutions
- Experience translating technical information into plain English for colleagues
- The ability to work independently and remain calm under pressure
- A collaborative approach and a willingness to support wider team goals
Responsibilities
- Provide third line technical support across server infrastructure
- Support and manage infrastructure platforms, including system configuration
- Maintain core services such as security, compliance, messaging, patching and Microsoft technologies
- Take ownership of support requests, diagnose faults and resolve technical issues
- Work with service desk colleagues, service teams and users to ensure continuous service delivery
- Support and maintain virtual infrastructure and security systems, including upgrades, backups and threat monitoring
Technologies
- ICT Support
- Security
- Windows
- DevOps
Benefits
Benefits include generous holiday allowance, access to the Local Government Pension Scheme, family-friendly policies, an employee benefits programme, a salary sacrifice car scheme and Blue Light Card discounts for eligible employees.
We think you need these skills to ace IT Infrastructure Engineer
Virtualisation Technologies
Windows Server Environments
Organisational Skills
Problem Analysis
Technical Communication
Independent Work
Calm Under Pressure
