Milton Keynes City Council is seeking a Feedback and Insight Officer to join our Customer, Data and Insight service. You’ll help interpret residents’ complaints and feedback, supporting management of complaints and contributing to improved customer experiences across the council.
You’ll analyse data to identify trends, support service improvements and ensure timely responses to residents and regulators. This site-based role involves working from the designated workplace, with interviews planned
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Insight & Complaints Analyst – Public Services employer: Milton-Keynes-Council
Milton Keynes City Council is an exceptional employer dedicated to making a positive impact in the community. With a supportive work culture, generous holiday benefits, and a commitment to employee growth through training and development opportunities, we empower our staff to thrive while delivering essential public health services. Our focus on collaboration and respect ensures that every team member feels valued and can contribute meaningfully to improving the lives of residents in Milton Keynes.
