Youth Justice Support and Information Officer

A great opportunity to join our Youth Justice Team as Support and Information Officer, providing administrative support and data collection to assist in the smooth running of the service. The Youth Justice Service works closely with young people and their families to reduce anti-social behaviour and prevent youth crime. We assist victims of crime and, where appropriate, include them in the youth justice process and restorative justice programmes. You\’ll need to be able to handle a range of administrative duties including data entry, dealing with requests, checking finances, arranging and taking minutes at meetings, and maintaining accurate records to ensure we\’re meeting our performance targets.

Responsibilities

• Plan panels, manage diaries, book venues, and ensure timely, accurate data input aligned with Youth Justice legislation.
• Record complex minutes and manage timely submission of reports.
• Design and produce performance reports using the information management system to support internal and external stakeholders.
• Process purchase orders, invoices, and petty cash in line with council finance procedures.
• Handle sensitive data securely across systems, ensuring confidentiality, safeguarding and statutory compliance.
• Train colleagues on systems, manage updates, and coordinate the Appropriate Adult Scheme including volunteer support and rota management.

Qualifications

• You\’ll ideally have experience of providing comprehensive administrative support to a team, including taking minutes, as well as all-round knowledge of Microsoft Office.
• You’ll be able to work well on your own and as part of a team, supporting colleagues during absences and unusually high volumes of work.
• You’ll have an NVQ level 3 in Business Administration or equivalent, or be able to demonstrate significant administrative experience and have knowledge of Youth Justice legislation and application to data reporting requirements as specified by the Youth Justice Board.
• Qualities we are looking for in candidates include excellent organisational skills, ability to prioritise and proactively manage your workload whilst responding to urgent requests and deadlines. Having pride in your work, strong IT and administrative skills, and an aptitude for learning are integral to this role.
• As part of the pre‑employment checks, a basic DBS will be actioned for you.

Benefits

• Great holiday benefits – most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award‑winning employee benefits programme that includes a health cash plan, a low‑cost bike purchase scheme as well as high‑street discounts and money off entertainment and travel.
• Salary sacrifice car scheme – low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
• Working at the City Council | Milton Keynes – Our roles are either designated \”site based\” or \”home based.\” \”Site based\” roles can include up to two days a week working from home whilst \”home based\” roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About the Employer

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk. Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round‑the‑clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We\’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it\’s time for a new role. If you\’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.