At a Glance
- Tasks: Lead data-driven initiatives to enhance social care services and improve community lives.
- Company: Join Milton Keynes City Council, a modern and inclusive employer dedicated to community welfare.
- Benefits: Enjoy 28 days holiday, excellent pension, family-friendly policies, and discounts on travel and entertainment.
- Other info: Flexible working options available; minimum one day in the office per week.
- Why this job: Make a real impact in social care while collaborating with diverse partners and driving innovation.
- Qualifications: Degree in statistics or related field; experience in performance reporting and social care services required.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\'s leading over-50s age inclusive jobs board.
Job Introduction
Are you ready to lead the charge in transforming data into action?
We\'re seeking a dynamic and visionary Performance and Intelligence Manager to drive innovation, shape strategic insights, and champion service excellence across Adult and Children\'s Social Care.
In this pivotal role, you\'ll harness the power of data, performance systems, and business intelligence to influence decision-making at the highest levels.
If you care about making a measurable impact, thrive on collaboration, and are eager to embed best practices that improve lives across our community - this is your opportunity to lead with purpose and precision.
This role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day in the office/site per week.
Interviews for this role will be held w/c 7 July.
Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk
Main Responsibility
- Lead Performance and Research Systems - develop and implement performance and research management systems, for Children\'s and Adult Social Care Performance Reporting and Assurance.
- Deliver accurate and robust performance reporting.
- Provide assurance and challenge to Adult Social Care and Children\'s Social Care management teams, strategic support and advisory.
- Drive service improvement through data insights.
- Support policy development and strategic planning, benchmarking and best practice. Engage at local, regional and national levels to share best practices.
- Respond to new initiatives and ensure sector learning is embedded in MKCC.
- Partnership Development Build and maintain partnerships with statutory agencies, voluntary sector and businesses.
- System Management and Business Intelligence - lead system improvement projects, including testing and deployment.
- Oversee development of business intelligence tools for senior management.
- Inspection Readiness Lead on data preparation and delivery for OFSTED and CQC inspections.
The Ideal Candidate
- Degree-level education or equivalent in statistics, information management, or a related field.
- Commitment to ongoing professional development and staying current with developments in the field.
- Proven experience in high-level statistical analysis and performance reporting.
- Demonstrated ability to develop and implement performance and research systems.
- Experience working with Adult and Children\'s Social Care services.
- Familiarity with OFSTED and CQC inspection requirements and data preparation.
- Experience in project management, particularly in system upgrades and business intelligence development.
- Track record of working with external partners such as statutory agencies and the voluntary sector.
- Strong analytical and strategic thinking skills. Ability to write and present complex reports to a variety of audiences.
- Advanced proficiency in Microsoft Excel. Practical knowledge of SSRS (SQL Server Reporting Services).
- Experience with Power BI for data visualisation and reporting.
- Excellent communication and interpersonal skills, with the ability to influence and challenge constructively.
- Ability to act as a \"critical friend\" to services, supporting improvement and innovation.
- Strong understanding of relevant legislation and national policy in social care and data management.
Package Description
In addition to your salary, we offer a range of benefits including:
- Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
- Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
- A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.
- Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated \'site based\' or \'home based\'. \'Site based\' roles can include up to two days a week working from home whilst \'home based\' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We\'re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it\'s time for a new role.
If you\'d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
#J-18808-LjbffrPerformance and Intelligence Manager in Milton Keynes employer: Milton Keynes City Council
Milton Keynes City Council is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With generous benefits such as 28 days of annual leave, a robust pension scheme, and family-friendly policies, employees are empowered to make a meaningful impact in the community while enjoying a healthy work-life balance. The council's commitment to diversity and ongoing training ensures that every team member can develop their skills and advance their career in a dynamic environment.
Contact Details:
Milton Keynes City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Intelligence Manager in Milton Keynes
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in performance management and business intelligence, especially within social care. This knowledge will not only help you during interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the social care sector, particularly those who have experience with OFSTED and CQC inspections. Engaging in conversations with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive service improvements in previous roles. Being able to articulate your impact through data will set you apart from other candidates.
✨Tip Number 4
Research Milton Keynes City Council's recent initiatives and challenges in social care. Tailoring your discussion points to align with their current goals will show that you're proactive and genuinely interested in contributing to their mission.
We think you need these skills to ace Performance and Intelligence Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in performance management, data analysis, and social care. Use keywords from the job description to demonstrate that you meet the specific requirements of the Performance and Intelligence Manager role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for data-driven decision-making and how your skills align with the responsibilities outlined in the job description. Share specific examples of past achievements that showcase your ability to drive service improvement through data insights.
Showcase Analytical Skills:Emphasise your analytical and strategic thinking skills in both your CV and cover letter. Provide examples of how you've successfully used data to influence decision-making or improve services in previous roles, particularly in social care settings.
Prepare for Interview Questions:Anticipate questions related to your experience with OFSTED and CQC inspections, as well as your familiarity with performance reporting systems. Be ready to discuss how you would approach developing and implementing performance management systems in the context of Adult and Children's Social Care.
How to prepare for a job interview at Milton Keynes City Council
✨Showcase Your Analytical Skills
As a Performance and Intelligence Manager, you'll need to demonstrate your strong analytical abilities. Prepare examples of how you've used data to drive decision-making in previous roles, particularly in social care settings.
✨Familiarise Yourself with OFSTED and CQC Requirements
Understanding the inspection frameworks of OFSTED and CQC is crucial for this role. Brush up on their requirements and think about how your experience aligns with these standards, as this will be a key topic during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to lead service improvements. Think of specific situations where you successfully implemented performance systems or improved processes, and be ready to discuss them.
✨Demonstrate Your Communication Skills
Effective communication is vital in this role. Be prepared to discuss how you've presented complex data insights to various audiences. Highlight your ability to influence and challenge constructively, as this will resonate well with the interviewers.
