At a Glance
- Tasks: Provide admin support and manage communications for Children's Services.
- Company: Milton Keynes City Council, dedicated to serving the community.
- Benefits: Flexible part-time hours, supportive work environment, and meaningful impact.
- Other info: Join a friendly team and contribute to high-quality services.
- Why this job: Make a difference in children's lives while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for supporting young people.
The predicted salary is between 12 - 15 £ per hour.
Milton Keynes City Council is recruiting a part-time Children’s Services Support Assistant to join our Business Support team within Children’s Services. The role offers 18 hours per week, split across Wednesday, Thursday and Friday, with 09:00–15:00 shifts, and a site-based working arrangement.
You’ll provide an efficient, customer-focused admin service, manage communications, maintain records, support day-to-day operations, and help ensure high-quality services for children and young people.
Part-Time Children's Services Admin & Records Coordinator employer: Milton Keynes City Council
Milton Keynes City Council is an exceptional employer, dedicated to making a meaningful impact in the community through its Family Centre services. With a strong focus on collaboration and respect, employees are empowered to lead initiatives that support families and children, ensuring they receive vital early help. The work culture fosters professional growth and development, providing opportunities to engage with diverse community partners and make a lasting difference in the lives of residents across Milton Keynes.
Contact Details:
Milton Keynes City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Children's Services Admin & Records Coordinator
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Milton Keynes City Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Milton Keynes City Council and let us see your personality shine through!
We think you need these skills to ace Part-Time Children's Services Admin & Records Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Milton Keynes City Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Milton Keynes City Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Milton Keynes City Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Milton Keynes City Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Milton Keynes City Council will surely appreciate.
