At a Glance
- Tasks: Support older residents to live independently and manage housing services.
- Company: Milton Keynes City Council, dedicated to community welfare.
- Benefits: 28 days annual leave, excellent pension, health cash plan, and discounts.
- Other info: Flexible role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in the lives of vulnerable residents.
- Qualifications: Housing management experience or relevant qualification required.
The predicted salary is between 15 - 20 £ per hour.
We’re recruiting a part‑time Sheltered Housing Officer to join our Adult Services team at Milton Keynes City Council. The role delivers specialist housing management services to support older and vulnerable residents to live safely, independently and with dignity in their homes.
Responsibilities
- Deliver targeted housing management across our sheltered schemes, supporting residents to maintain their tenancies and live independently.
- Work directly with residents, colleagues and partners to manage risks, respond to concerns and ensure safe and well‑managed environments.
- Carry out sheltered housing assessments and support the allocation process, including viewings, lettings and end‑of‑tenancy arrangements.
- Act as a liaison between services such as neighbourhood teams, income collection, repairs and external agencies.
- Respond to nuisance and low‑level anti‑social behaviour, working with colleagues to manage risks and, where needed, flag concerns.
- Support residents to remain independent by identifying solutions and connecting them with appropriate support services and partners.
- Ensure safety and compliance responsibilities are met, maintaining accurate records and contributing to well‑managed schemes.
- Oversee contractors and suppliers working within schemes to ensure safety and quality of the environment.
Qualifications
- A relevant housing or tenancy‑related qualification, or equivalent experience demonstrating professional competence in housing management.
- Demonstrates a calm and practical approach when supporting residents with a wide range of needs and situations.
- Brings a strong understanding of tenancy management and housing legislation, including awareness of regulatory requirements.
- Shows confidence in assessing and managing risk, using sound judgement and professional curiosity in day‑to‑day work.
- Communicates clearly and adapts their style to suit different individuals and situations.
- Takes ownership of their work, prioritises tasks and works effectively within agreed policies and procedures.
Other Requirements
- Flexible and able to travel across Milton Keynes to support different sheltered housing schemes.
Pre‑employment Checks
As part of the pre‑employment checks, should you be offered the role, we will carry out an Enhanced Disclosure and Barring Service (DBS) check, unless you are currently registered with the DBS Update Service.
Benefits
- Annual leave of 28 days, increasing to 32 days after five years, with a holiday purchase scheme allowing up to five additional days.
- Excellent pension: access to the National Local Government Pension Scheme.
- Family‑friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
- Health cash plan.
- Low‑cost bike purchase scheme.
- Discounts on high‑street retailers and entertainment and travel.
- Salary‑sacrifice car scheme and Blue Light Card discounts for social care staff.
Equal Opportunity
We welcome applications from individuals of all backgrounds and lived experiences.
Sheltered Housing Officer in Milton Keynes employer: Milton Keynes City Council
Milton Keynes City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and independence of older and vulnerable residents. With generous benefits such as 28 days of annual leave, access to a robust pension scheme, and family-friendly policies, employees are empowered to grow professionally while making a meaningful impact in the community. The role of Sheltered Housing Officer not only provides opportunities for personal development but also fosters collaboration with dedicated colleagues and partners in a vibrant city known for its commitment to social care.
Contact Details:
Milton Keynes City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sheltered Housing Officer in Milton Keynes
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Milton Keynes City Council, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Milton Keynes City Council. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Milton Keynes City Council's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Sheltered Housing Officer in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Milton Keynes City Council. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Milton Keynes City Council.
How to prepare for a job interview at Milton Keynes City Council
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Milton Keynes City Council.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Sheltered Housing Officer at Milton Keynes City Council.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Milton Keynes City Council that you're ready to hit the ground running in the Sheltered Housing Officer role.
