Senior Endpoint Engineer in Milton Keynes

Job Introduction

Join our expanding team and be part of our investment in the future.

We’re recruiting a Senior Endpoint Engineer to join our Information and Communications Technology service at Milton Keynes City Council.

You’ll play a vital role in keeping our endpoint estate secure, reliable and fit for purpose, supporting services that make a real difference to local people.

This is a rewarding role where your technical expertise helps protect business‑critical systems and enables colleagues across the council to do their jobs effectively.

You’ll work in line with our values of being dedicated, respectful and collaborative as we deliver over 200 services for the city.

This role may be suitable for home working, following an assessment.

Home‑based roles require a minimum of one day per week working from the office or site.

• Main Responsibility
• Providing expert third line support for endpoint users across Milton Keynes City Council.
• Taking ownership of complex technical issues escalated from first and second line colleagues.
• Working closely with other Information and Communications Technology teams, council services, suppliers and partners.
• Planning and delivering endpoint‑related project work, including upgrades and maintenance activities.
• Ensuring devices comply with operating system, BIOS and application updates and security requirements.
• Managing endpoint lifecycles, including imaging, application packaging, deployment and patching.
• Monitoring device health and performance and resolving issues proactively.
• Creating and maintaining clear endpoint documentation and contributing to council policies and practices.
• The Ideal Candidate
• A‑levels, NVQ Level 3, BTEC or an equivalent qualification in Information and Communications Technology, or equivalent experience.
• In‑depth practical and theoretical knowledge of endpoint engineering, including Windows client architecture, identity and access management, networking and security.
• Significant experience in a technical role within a medium to large organisation.
• Experience planning and delivering medium‑sized technical projects.
• Proven experience supporting endpoint management tools and large‑scale deployments.
• The ability to explain technical information clearly to non‑technical audiences.
• A proactive approach to problem solving and ownership of issues.
• Experience supporting and mentoring colleagues.

Package Description

In addition to your salary, we offer a range of benefits including

• Great holiday benefits – most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years.

In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.

• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award‑winning employee benefits programme that includes a health cash plan, a low‑cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme – eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
• About the Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas.

We provide local residents and businesses with a wide range of important round‑the‑clock services and aim to make our city a better place to live.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve.

• Contact
• For further discussion of the role, please contact Mohammed Kashem via

Mohammed. Kashem@Milton-keynes. gov. uk .

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