Children\'s Services Support Assistant in Milton Keynes

Overview: You will help us provide a smooth, well-organised service that supports colleagues and the children, young people and families we work with. You will also help us keep information flowing, records accurate and processes running well.

Responsibilities:

• Respond to incoming communication such as phone calls, emails and post, making sure messages and information reach the right colleagues quickly.
• Carry out a range of administrative tasks and support the team with work delegated by managers, ensuring everything is completed to a high standard.
• Complete checks and references for prospective carers and record actions accurately on our systems.
• Help retrieve and manage Children’s Services files and follow our information governance procedures.
• Process purchase orders and invoices using our finance systems and help keep office supplies stocked.
• Can use Microsoft Office confidently and input data accurately.
• Has a level two qualification in Business Administration or equivalent experience, including fast and accurate word processing skills.
• Communicates clearly with different audiences, both verbally and in writing.
• Can organise their workload, meet deadlines and keep track of several tasks at once.
• Can handle sensitive and confidential information and build positive working relationships.

If you are offered the role, we will carry out a Basic DBS check.

About Milton Keynes City Council: Milton Keynes City Council is a modern and friendly place to work. We work as one council and aim to create safer, healthier communities. If you enjoy being part of a supportive team and are looking for a rewarding administrative role, this is the opportunity for you.

Benefits:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated "site based" or "home based". "Site based" roles can include up to two days a week working from home whilst "home based" roles are based at home four days a week. Managers designate which category roles are in based on the needs of the service and the circumstances.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.