We’re recruiting a Care and Response Officer to join our Community Alarm service within Adult Services. This is a rewarding frontline role supporting vulnerable people across Milton Keynes to stay safe and live as independently as possible. You’ll respond to emergency calls, provide welfare checks and visit people in their homes when they need support. You’ll also help operate our Community Alarm service, making sure calls are assessed quickly and the right action is taken. The role includes installing, maintaining and collecting Telecare and Telehealth equipment, as well as keeping accurate records and working with families, colleagues and partner organisations.
Milton Keynes City Council provides essential services around the clock, and we want to make it as easy as possible for residents to get the help they need. You’ll need to work flexibly as part of a service that supports people with a range of needs, including dementia, complex health needs and disabilities. You’ll work a rotating shift pattern covering days and nights. This consists of four day shifts, four rest days, four night shifts and four rest days, before the pattern repeats. Shifts run from 7am to 7pm or 7pm to 7am, with a one-hour lunch break.
Site-Based role. This is a Site-Based role, and you’ll be expected to work from the designated workplace.
Interviews for this role will be held on 30th November 2026. Please note, interviews are held in person.
At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive. We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.
Find out more about working with us here: www.mkcounciljobs.org.uk
Care and Response Officer in Milton Keynes employer: Milton Keynes City Council
Milton Keynes City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to reducing health inequalities, this role provides the opportunity to make a meaningful impact in the community while collaborating with diverse health bodies and local organisations.
Contact Details:
Milton Keynes City Council Recruitment Team
