Corporate Information Officer

We're recruiting a Corporate Information Officer to join our Customer Data and Insight team at Milton Keynes City Council. This rewarding role sits within a team that helps the council meet its legal responsibilities for information rights, data protection and transparency. You'll play an important part in supporting colleagues across the organisation to manage information correctly, respond to requests for information and maintain public trust in the services we provide.

Milton Keynes City Council delivers more than 200 services that help make our city a better place to live, work and visit. We are committed to being Dedicated, Respectful and Collaborative in everything we do, and we are looking for someone who shares those values. Working closely with colleagues across the council, you'll help ensure compliance with information governance legislation, provide advice and guidance, support investigations and contribute to continuous improvement across the service.

This role would suit someone with experience working in a professional environment who enjoys problem solving, analysing information and supporting others. This role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day per week working from the office or site. Interviews for this role will be held on 7th October 2026.

Main Responsibilities:

• Provide advice, guidance and training to colleagues and managers on data protection, Subject Access Requests, Freedom of Information requests and Environmental Information Regulations to support compliance with legal requirements.
• Manage and maintain records and tracking systems for information requests, working with services to gather information and ensure responses are provided within required timescales.
• Assess data breach reports, support risk mitigation activities and accelerate matters where appropriate.
• Communicate directly with customers regarding data protection enquiries and requests for information.
• Support communication and correspondence with the Information Commissioner's Office, helping the council provide timely and high-quality responses.
• Work with services on Data Protection Impact Assessments, information sharing arrangements and compliance reporting to help protect the council's information assets and reputation.

The Ideal Candidate:

• Educated to A level standard or able to demonstrate an equivalent level of relevant experience within a professional working environment.
• With a sound understanding of information governance legislation, you'll be able to demonstrate knowledge of the Freedom of Information Act, Environmental Information Regulations and Data Protection legislation (Desirable).
• A confident communicator who can explain complex information clearly and build positive relationships with people at all levels.
• Someone who can handle sensitive and confidential information with professionalism, care and attention to detail.
• Bringing strong analytical and problem-solving skills, you'll be able to manage competing priorities and work effectively both independently and as part of a team.
• Comfortable using Microsoft Office applications and other digital systems required to support service delivery.

Package Description:

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you.

Roles are either 'site based' or 'home based'. Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs. Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week. The working arrangement for each role is set by the manager, based on service requirements.

About The Organisation:

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.