Client Care Administrator in Taunton

Overview

As a Client Care Administrator, your organisational skills, ability to build rapport, and willingness to take on responsibility are key to success in this role. You will:

• Assist with onboarding of new clients.
• Liaise with clients to chase information, records and return of forms.
• Provide administrative support, including drafting client communications, engagement letters, and company secretarial forms using standard templates.
• Build and maintain positive relationships with clients, team members, and external stakeholders.
• Respond to client inquiries, resolve issues, and ensure a smooth client experience.

Key Skills & Competencies

• Excellent time management and attention to detail.
• Strong verbal and written communication skills.
• Collaborate effectively with colleagues and contribute to a positive work environment.
• Willingness to learn and take on new responsibilities.
• A high level of professionalism to deliver client service excellence.
• Proficiency in Microsoft Office Suite.
• A positive attitude and a commitment to delivering outstanding client care.

Qualifications

Previous experience in a similar administrative role (preferred).

Benefits

• Will Writing
• Retail & Gym Discounts
• Yearly Nuffield Health Screening
• MediCash Health Plan
• Cycle2Work Scheme
• Climate Giving Initiatives
• Employee Assistance Programme
• A Variety of Social Activities