At a Glance
- Tasks: Support clients with onboarding, communication, and administrative tasks.
- Company: Join a dynamic team focused on exceptional client care.
- Benefits: Enjoy competitive salary, health plans, discounts, and social activities.
- Why this job: Make a real difference in client experiences while developing your skills.
- Qualifications: Previous admin experience preferred; strong communication and organisational skills.
- Other info: Great opportunities for learning and professional growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Client Care Administrator, your organisational skills, ability to build rapport, and willingness to take on responsibility are key to success in this role. You will:
- Assist with onboarding of new clients.
- Liaise with clients to chase information, records and return of forms.
- Provide administrative support, including drafting client communications, engagement letters, and company secretarial forms using standard templates.
- Build and maintain positive relationships with clients, team members, and external stakeholders.
- Respond to client inquiries, resolve issues, and ensure a smooth client experience.
Key Skills & Competencies:
- Excellent time management and attention to detail.
- Strong verbal and written communication skills.
- Collaborate effectively with colleagues and contribute to a positive work environment.
- Willingness to learn and take on new responsibilities.
- A high level of professionalism to deliver client service excellence.
- Proficiency in Microsoft Office Suite.
- A positive attitude and a commitment to delivering outstanding client care.
Qualifications:
- Previous experience in a similar administrative role (preferred).
Benefits:
- In addition to a competitive salary, we also offer a range of great benefits:
- Will Writing
- Retail & Gym Discounts
- Yearly Nuffield Health Screening
- MediCash Health Plan
- Cycle2Work Scheme
- Climate Giving Initiatives
- Employee Assistance Programme
- A Variety of Social Activities
If you have any queries or would like further information about this role, please email the HR Team via the email on this advert.
Locations
Client Care Administrator in Somerset, Taunton employer: Milsted Langdon LLP
Contact Detail:
Milsted Langdon LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Administrator in Somerset, Taunton
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Client Care Administrator, you'll need to build rapport with clients. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Client Care Administrator in Somerset, Taunton
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Client Care Administrator, your organisational skills are crucial. Make sure to highlight any relevant experience in your application that showcases how you manage tasks and keep things running smoothly.
Communicate Clearly: Strong verbal and written communication skills are key for this role. When drafting your application, be clear and concise. Use professional language but let your personality shine through!
Demonstrate Your Client Care Experience: We want to see how you've built relationships with clients in the past. Share specific examples of how you've provided excellent client service or resolved issues to ensure a smooth experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Milsted Langdon LLP
✨Show Off Your Organisational Skills
As a Client Care Administrator, your organisational skills are crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Build Rapport with Interviewers
Since building relationships is key in this role, practice your interpersonal skills before the interview. Be friendly, smile, and engage with your interviewers. Show them that you can connect easily with clients and colleagues alike.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are essential. During the interview, articulate your thoughts clearly and concisely. You might even want to prepare a few questions to ask them, showcasing your interest in effective communication.
✨Demonstrate Your Willingness to Learn
Employers love candidates who are eager to grow. Share instances where you've taken on new responsibilities or learned new skills in previous roles. This will highlight your positive attitude and commitment to delivering outstanding client care.