At a Glance
- Tasks: Lead a luxury spa team and create exceptional guest experiences.
- Company: Milsoms Kesgrave Hall, known for outstanding hospitality and wellness.
- Benefits: Competitive salary, free staff food, discounts, and company pension.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in luxury wellness.
- Qualifications: NVQ Level 3 in Beauty Therapy and senior management experience required.
The predicted salary is between 38000 - 38000 £ per year.
Company Overview
milsoms Kesgrave Hall is dedicated to delivering exceptional hospitality experiences. Our team is at the core of our success, and we strive to attract and develop talented individuals who share our commitment to excellence, wellness, and recognition.
Summary
We are seeking a passionate and experienced Senior Spa Manager to lead the luxury spa team at Kesgrave Hall. This is an exciting opportunity for a dedicated professional with a strong commitment to delivering exceptional guest experiences and maintaining the highest standards of service. Set within a calm and elegant environment, our spa is a place where guests can relax, recharge and enjoy premium treatments. The ideal candidate will share our passion for excellence, have a keen eye for detail, and be dedicated to creating a warm, personalised experience that leaves every guest feeling refreshed and valued.
The role
Reporting to the Hotel & General Manager, the Senior Spa Manager will have full accountability for the financial, operational and performance of the SPA operation & its staff.
- Provide strong leadership & strategic direction for the SPA
- Work alongside the team providing treatments where necessary ensuring maximum capacity of the SPA and treatment rooms 7 days a week
- Maximise revenue through effective staff schedule planning, ensuring all diaries are filled with appointments
- Partner closely with the hotel manager & GM to develop and execute spa marketing & PR initiatives
- Create distinctive luxury wellness experience by anticipating guests needs & monitoring global wellness trends
- Report to the board on a monthly basis showing statistics and proven increase in revenue & guest experience
What we are looking for
Proven senior leadership experience within a luxury Spa or Wellness operation. Strong financial acumen with experience driving profitability without compromising guest experience. Deep understanding of luxury service standards and personalised guest care. Calm, confident and credible presence at senior leadership level.
Requirements:
You must have a NVQ Level 3 or equivalent in Beauty Therapy. You must have a minimum of 2 years experience as a Beauty Therapist in a senior management role. You must be able to work Mondays – Sundays as per rota required.
What we offer
Company events, Free staff food, Employee discount, Company Pension, On-site parking.
Pay: £38,000.00 per year
Senior Spa Manager in Ipswich employer: Milsom Hotels Ltd.
Milsoms Kesgrave Hall is an exceptional employer, offering a unique opportunity to lead a luxury spa team in a serene and elegant environment. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring our staff can thrive in their roles while delivering outstanding guest experiences. Our collaborative work culture fosters creativity and innovation, making it a rewarding place for those passionate about the beauty and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Spa Manager in Ipswich
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Milsom Hotels Ltd.!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Milsom Hotels Ltd..
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Milsom Hotels Ltd..
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Milsom Hotels Ltd.!
We think you need these skills to ace Senior Spa Manager in Ipswich
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Milsom Hotels Ltd.
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Milsom Hotels Ltd.'s Values
Before the interview, dig deep into Milsom Hotels Ltd.'s ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
