At a Glance
- Tasks: Connect with customers and recommend books while maintaining a tidy shop.
- Company: Join the friendly team at Daydreams Bookshop, an indie gem in Milngavie.
- Benefits: Enjoy a 25% staff discount, ongoing training, and a chance to meet authors.
- Other info: Flexible hours with opportunities for growth and involvement in exciting events.
- Why this job: Share your love for books and help others discover their next great read.
- Qualifications: Passion for books and excellent customer service skills are essential.
The predicted salary is between 1040 - 1248 £ per month.
We are recruiting for a new member of our team who is passionate about books, reads widely, has high standards when it comes to customer service and is comfortable working solo in the bookshop or as part of an enthusiastic team at book events.
What are we looking for?
- A passion for books and an ability to provide appropriate book recommendations to customers of all different ages and backgrounds.
- A natural ability to connect with customers to understand their needs and consistently provide an excellent standard of customer service.
- Work independently and pro-actively in the day-to-day running of the bookshop, including careful arranging of books, attention to detail in customer ordering and till processes and ensuring the bookshop maintains a high level of cleanliness.
- Work enthusiastically as a part of a small events team at author events, festivals and other book-related events.
- Flexibility to work at least 20 hours per week and opportunity for additional hours – days and times negotiable but must include Sundays.
- Good command of English (speaking, reading and writing).
- Full UK Driving License (as some events will require travel by car with stock).
- PVG desirable, as school and children's events are an important part of Daydream's events schedule.
- Prior bookselling experience desirable (however, full training will be provided).
What can we offer?
- A friendly working environment.
- Opportunity to meet authors and illustrators.
- Ongoing training and development.
- Opportunity to progress to a senior level and increased hours (if desired).
- Staff discount of 25% off in-store purchases.
- Real Living Wage employer.
Please send a cover letter explaining why you want to join our team at Daydreams and an up-to-date CV to info@daydreamsbookshop.co.uk by FRIDAY 20 MARCH.
Bookseller at Daydreams Bookshop Daydreams Bookshop indie bookshop in Milngavie employer: Milngavie Town Centre BID Ltd
At Daydreams Bookshop, we pride ourselves on being an excellent employer that fosters a friendly and supportive work environment in the heart of Milngavie. Our team members enjoy the unique opportunity to engage with authors and illustrators, receive ongoing training, and benefit from a generous staff discount, all while working flexible hours that accommodate personal schedules. We are committed to employee growth, offering pathways to senior roles and ensuring our staff are valued as part of our passionate community dedicated to sharing the joy of reading.
Contact Details:
Milngavie Town Centre BID Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bookseller at Daydreams Bookshop Daydreams Bookshop indie bookshop in Milngavie
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Milngavie Town Centre BID Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Milngavie Town Centre BID Ltd!
We think you need these skills to ace Bookseller at Daydreams Bookshop Daydreams Bookshop indie bookshop in Milngavie
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Milngavie Town Centre BID Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Milngavie Town Centre BID Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Milngavie Town Centre BID Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Milngavie Town Centre BID Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
