Risk & Compliance (Claims) Lawyer in Oxford

Reference: 0661We are looking for a Risk & Compliance Manager / Solicitor to join our highly regarded team in Cambridge, Birmingham, Manchester, Leeds, Norwich or Oxford.The roleThis is an exciting opportunity to join a busy and evolving Risk & Compliance team, which forms part of the broader General Counsel function at Mills & Reeve. The team plays a central role in helping the firm manage legal, regulatory and operational risk, and in supporting the firm to meet the high professional standards expected of an SRA-regulated law firm.The Risk & Compliance Manager will be a trusted and accessible adviser to partners, lawyers and business services teams. The role combines practical legal and regulatory advice with the investigation and management of complex issues, the improvement of policies and processes, and delivery of clear guidance to help colleagues make sound decisions. Its initial areas of focus will include conflicts, claims and complaints, and wider risk advisory work.This is a varied in-house legal role at the heart of a major UK law firm. You will have the opportunity to take ownership of matters, develop specialist areas, influence how the firm manages risk and work closely with senior stakeholders. It would suit someone who is organised, curious and proactive, and who is interested in furthering their career in risk, compliance, legal operations or professional services.Conflicts, claims and complaintsConflictsReview and assess potential legal, regulatory or commercial conflicts arising from new instructions or identified during the course of client engagements.Provide clear guidance to help partners and lawyers to navigate and make sound decisions relating to conflict of interest issues, confidentiality obligations and information barrier requirements.Claims and ComplaintsTake responsibility for managing claims, circumstances and complaints allocated to you, with appropriate oversight on significant or sensitive matters.Work with the Claims Partner, Complaints Partners and relevant colleagues to investigate issues thoroughly, including reviewing files, correspondence and other evidence.Policies, guidance, training and knowledge Lead and contribute to policy and process reviews, identifying opportunities to improve clarity, effectiveness and practical application, and taking responsibility for implementing agreed improvements.Draft, review and improve policies, procedures and practical guidance so that they are accessible, engaging and impactful for the reader, easy to apply in practice, and clearly signpost where to find further guidance and support.Wider Risk & Compliance supportTake responsibility for risk and compliance queries allocated through the team inbox, consulting subject matter experts across the firm, providing timely and practical advice, managing competing priorities and identifying matters that require urgent attention or escalation to senior members of the team.Get involved in wider Risk & Compliance projects and team initiatives.Team contribution and development Contribute actively to team discussions, projects and continual improvement, sharing knowledge and supporting colleagues when priorities change. The personThe role would suit an experienced solicitor or risk professional with broad experience of risk and regulatory issues in a law firm environment, preferably with some experience in a law firm compliance team. You will be comfortable working across a varied remit, turning your hand to new issues as they arise and balancing urgent, informal queries with planned priorities.You will be people-oriented, able to adapt your communication style to your audience and have a practical understanding of the challenges faced by colleagues working in a busy law firmIt is not expected that you will have experience of all areas of the role and training will be provided if required.This is a busy and challenging role and, to be successful, your background will include:broad law-firm risk and regulatory experience;experience of analysing complex legal, regulatory or factual issues and giving clear, practical advice;experience of building trusted working relationships and influencing colleagues at different levels.In addition, you will need to be:willing to travel to the firm's other offices on occasion; The packageAs you'd expect, we offer a competitive salary and a wide range of benefits. This will include, but is not limited to, a basic DBS check, right to work check, address verification, any disciplinary history recorded with the Solicitors Regulation Authority (SRA) and a self-declaration to assess your character and suitability for the role. Use of AI during the recruitment processTechnology is changing rapidly and we are all increasingly using AI software in our day to day lives, as well as using it to support our learning and professional development.Here at Mills & Reeve, we embrace the use of technology and AI and we recognise that candidates may use AI tools to support their applications. And it's what clients consistently say distinguishes us from your average law firm.Wherever in the world you or your business needs support, we'll draw on our network to give recommendations.We're committed to you, our planet, our communities and each other.And finallyEveryone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. To find out more about our diversity and inclusion work, visit our website.Vacancy Title:Risk & Compliance Solicitor Office:Birmingham, Cambridge, Leeds, Manchester, Norwich, Oxford Contract Type:Permanent Closing Date:3 November 2026