At a Glance
- Tasks: Support credit control, manage cash collections, and build client relationships.
- Company: Dynamic firm focused on profitable growth and excellent client experience.
- Benefits: Competitive salary and a wide range of benefits.
- Other info: Opportunity for personal growth and to take on new challenges.
- Why this job: Join a supportive team and make a real impact on financial success.
- Qualifications: Strong numerical skills, problem-solving abilities, and effective communication.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Reporting to the firm's Collections Manager, this key position provides credit control support across the firm, driving profitable growth and client experience.
Responsibilities
- Develop an in depth understanding of our cash collection policies, processes and systems, to maximise the amount of cash collected each month.
- Develop an understanding of the firm's business and the matter-to-cash cycle, to contribute to the effective management of the firm's working capital with the focus on reducing aged debt.
- Build sustainable relationships with our clients to encourage prompt payment, allow swift resolution of queries, and support repeat instructions, via regular contact by phone and email.
- Work to monthly cash targets, manage own ledger and take ownership for resolving queries.
- Provide support to your assigned National Service Line to reduce their aged debts.
- Liaise with lawyer on overdue bills where appropriate, carry out agreed actions and ensure that accurate records of those actions and responses received are kept up to date.
- Ensure data held within the Firm's systems is up-to-date and accurate regarding credit control activities.
- Develop and maintain good relationships across the business, and an understanding of our clients to reduce persistent payment delays.
- Work with other Credit Controllers, and the wider finance team, to ensure queries are resolved promptly and debt levels are at expected levels.
- Escalate issues promptly, with sufficient and clear detail, in line with agreed processes.
- Liaise with the Debt Recovery Team to identify problem accounts and minimise ongoing risks to the business.
Other responsibilities
- Develop a sound knowledge of key finance systems which are relevant to the role.
- Perform other work as necessary to assist in meeting firm objectives as delegated by the Collections Manager, Billing Manager or Financial Controller.
Qualifications and Skills
- High level of numerical and computer literacy, and effective administration skills.
- Strong problem-solving skills.
- Confident and able to build solid relationships with clients, lawyers and other internal colleagues, and influence people.
- Solid educational background, with at least five GCSE passes or equivalent (including Maths and English) at grade 4 or above.
- CICM qualification, or working towards this, would be desirable.
- Is proactive and target focussed, with resilience to deal with challenging situations and deadlines.
- Can manage and prioritise their workload with minimal guidance.
- Has excellent written and verbal communication skills and is able to adapt to different audiences.
- Has strong attention to detail and an ability to deal with confidential matters.
- Is a supportive team player.
- Is willing to take on new responsibilities and challenges.
- Can be flexible regarding when annual leave is taken depending on the demands at certain points in monthly and annual reporting cycles.
Benefits
Competitive salary and a wide range of benefits.
Credit Controller (0349) employer: Mills & Reeve
As a Credit Controller at our firm, you will be part of a dynamic team that values collaboration and professional growth. We offer a competitive salary alongside a comprehensive benefits package, fostering a supportive work culture that encourages innovation and resilience. Located in a vibrant area, our firm prioritises employee development, providing opportunities to enhance your skills and advance your career while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (0349)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Mills & Reeve. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller (0349)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Mills & Reeve.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Mills & Reeve's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Mills & Reeve
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Mills & Reeve.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Mills & Reeve will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Mills & Reeve employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
