Technology Consultant

As a technology consultant, you will be responsible for ensuring the effective use of the technology and digital solutions for a top 40 national law firm. You will work closely with the lawyers, business services professionals, the Head of Legal Technology and Data, the Head of Tech Strategy & Architecture, and other relevant teams to deliver technology solutions that drive efficiencies, improve client service and help people to make the most of the existing tools that are on our tool bench.

The role

As a technology consultant, you will be responsible for ensuring the effective use of the Mills & Reeve technology/digital solutions in support of the requirements of one or more of our business services support teams or National Service Lines (NSLs). You will also identify opportunities for enhancements to existing solutions or the introduction of new solutions.

The person

Given the responsibilities of this role, it’s likely that your background and experience will show:

• An interest in and/or knowledge of legal technology solutions
• A good appreciation of how lawyers/law firms work and how legal practices operate
• An understanding of business process analysis techniques
• Curiosity and enthusiasm for technology and innovation, and how they can be applied to the legal sector
• Adaptability and flexibility to work with different teams and departments, understand their needs, and provide tailored solutions

The role also requires someone who:

• Has the ability to develop positive client relationships and confidence in providing client facing demonstrations (following appropriate training)
• Shows creativity and critical thinking to identify new opportunities and challenges, and propose effective solutions

The activities

• Understand the assigned business support services team/NSL's working practices/business processes and associated technology requirements
• Ensure the business support services team/NSL is aware of existing technology/digital solutions and facilitate and advise on their use when and if appropriate
• Provide feedback to the relevant technology team on recurring issues with current solutions and monitor and evaluate their impact and effectiveness
• Consult with the business support services team/NSL to identify new opportunities to exploit technology to enable the team/NSL to build out their respective business and win new work
• Work with the relevant teams to enable the development and implementation of technology solutions to address the identified opportunities and challenges
• Ensure the sharing of best practice across business support services teams/NSLs
• Work with the relevant teams and the firm's project and investment approval processes to deliver enhancements or new solutions
• Attending relevant training sessions when required
• Take responsibility for own personal development by suggesting any training or new skills which would enhance own performance
• On-the-job learning about the business and business processes

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The benefits

As you’d expect, we offer a competitive salary and a wide range of benefits.

Pre-employment screening

If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.

The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.

We build personal relationships, with advice individually tailored to individual need. And if clients need things we don’t offer, we draw on our network to give recommendations. Our 1,250 plus people and over 750 lawyers share one vision – achieving more for clients.

By joining Mills & Reeve, you’ll have the chance to build your skills and experience within a firm that’s not only ranked in the top 50 UK law firms, but also one that truly values their people. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase! We’re also ranked in the Sunday Times Best Places to Work list, and were recently awarded Platinum Investors in People.

And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We’re committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.