At a Glance
- Tasks: Manage cash collections and build relationships to ensure prompt payments.
- Company: Join a top 50 national law firm with a high-performing finance team.
- Benefits: Competitive salary, diverse benefits, and opportunities for career growth.
- Other info: Flexible working environment with potential for personal development.
- Why this job: Be part of a dynamic team driving client experience and profitable growth.
- Qualifications: Experience in credit control and strong numerical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join our fantastic Finance team as a Credit Controller and enjoy a diverse role with opportunities for growth and development. The role involves providing credit control support across the firm, supporting our key business objective of being a leader in client experience whilst driving profitable growth. This is a great opportunity to join a high performing finance team and further your career in an ambitious and growing top 50 national law firm.
The person
This role would suit someone who has gained credit control experience whilst working in a high performing finance team, preferably in a professional services firm, with a proven track record of delivering excellent client service. Given the responsibilities of this role, it's likely that your background and experience will include:
- High level of numerical and computer literacy, and effective administration skills
- Strong problem-solving skills
- Confident and able to build solid relationships with clients, lawyers and other internal colleagues, and influence people
- Solid educational background, with at least five GCSE passes or equivalent (including Maths and English) at grade 4 or above
- CICM qualification, or working towards this, would be desirable
The role also requires someone who:
- is proactive and target focussed, with resilience to deal with challenging situations and deadlines
- can manage and prioritise their workload with minimal guidance
- has excellent written and verbal communication skills and is able to adapt to different audiences
- has strong attention to detail and an ability to deal with confidential matters
- is a supportive team player
- is willing to take on new responsibilities and challenges
- can be flexible regarding when annual leave is taken depending on the demands at certain points in monthly and annual reporting cycles
The activities
Main responsibilities
- Develop an in depth understanding of our cash collection policies, processes and systems, to maximise the amount of cash collected each month.
- Develop an understanding of the firm's business and the matter-to-cash cycle, to contribute to the effective management of the firm's working capital with the focus on reducing aged debt.
- Build sustainable relationships with our clients to encourage prompt payment, allow swift resolution of queries, and support repeat instructions, via regular contact by phone and email.
- Work to monthly cash targets, manage own ledger and take ownership for resolving queries.
- Provide support to your assigned National Service Line to reduce their aged debts.
- Liaise with lawyer on overdue bills where appropriate, carry out agreed actions and ensure that accurate records of those actions and responses received are kept up to date.
- Ensure data held within the Firm's systems is up-to-date and accurate regarding credit control activities.
- Develop and maintain good relationships across the business, and an understanding of our clients to reduce persistent payment delays.
- Work with other Credit Controllers, and the wider finance team, to ensure queries are resolved promptly and debt levels are at expected levels.
- Escalate issues promptly, with sufficient and clear detail, in line with agreed processes.
- Liaise with the Debt Recovery Team to identify problem accounts and minimise ongoing risks to the business.
Other responsibilities
- Develop a sound knowledge of key finance systems which are relevant to the role.
- Perform other work as necessary to assist in meeting firm objectives as delegated by the Collections Manager, Billing Manager or Financial Controller.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The benefits
We offer a competitive salary and a wide range of benefits. We will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.
Credit Controller employer: Mills & Reeve LLP
Join a top 50 national law firm that values its employees and fosters a supportive work culture, where your contributions as a Credit Controller will be recognised and rewarded. With a focus on professional development, you will have access to growth opportunities within a high-performing finance team, all while enjoying a competitive salary and a comprehensive benefits package. Located in a dynamic environment, this role offers the chance to build meaningful relationships with clients and colleagues alike, making it an excellent place for those seeking a fulfilling career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Mills & Reeve LLP. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Mills & Reeve LLP.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Mills & Reeve LLP's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Mills & Reeve LLP
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Mills & Reeve LLP.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Mills & Reeve LLP will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Mills & Reeve LLP employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
