Facilities Team Leader in Cambridge

Join Mills & Reeve as Facilities Team Leader and help shape a professional, efficient and welcoming environment for everyone who works in and visits our Cambridge office.

The role:

• As Facilities Team Leader, you will play a key role in ensuring the smooth and efficient operation of our Cambridge office, leading a high-performing Facilities team that delivers outstanding service to colleagues, clients and building occupiers.
• Acting as the first point of contact for facilities-related matters, you will oversee day-to-day operations, build strong relationships with internal stakeholders and sub-tenants, and help establish the Facilities team as a vital function within the firm.
• Working closely with the Senior Facilities Manager, Executive Support Team Leaders and IT teams, you will drive service excellence, identify opportunities to improve processes and supplier performance, and maintain high standards across the building.
• From supporting health and safety compliance and business continuity planning to managing building inspections, office moves, budgets and service charge activities, you will ensure our workplace remains safe, professional and efficient.
• You will also lead, motivate and develop the Facilities team, ensuring resources are managed effectively and service levels remain consistently high. This includes overseeing training and development, performance management, appraisals, absence and annual leave management, and fostering a collaborative, customer-focused culture.
• Leading by example, you will champion the firm's values while providing first-class support to colleagues across the business.

This role is 35 hours per week, Monday – Friday, covering between the hours of 07.30-18.00 on a rota basis, with 1 hour for lunch.

The person:

• Proven experience leading and motivating a facilities team.
• Strong facilities management experience, including health and safety responsibilities.
• Excellent organisational, communication and stakeholder management skills.
• A proactive, positive and customer-focused approach with strong problem-solving abilities.
• Calm under pressure, adaptable and able to manage competing priorities.
• Collaborative, resourceful and detail-oriented.
• IWFM membership and/or IOSH qualification (or working towards).
• Experience supporting office moves, refurbishments and facilities projects.
• Budget management experience and knowledge of building M&E services systems.

Please ensure you read the job description below for the full list of responsibilities & requirements.

The benefits:

As you'd expect, we offer a competitive salary and a wide range of benefits. If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.

Use of AI during the recruitment process:

Technology is changing rapidly and we are all increasingly using AI software in our day to day lives, as well as using it to support our learning and professional development. Here at Mills & Reeve, we embrace the use of technology and AI and we recognise that candidates may use AI tools to support their applications. As a regulated industry, we expect candidates to use such tools responsibly, honestly and in a manner that allows us to make a fair and accurate assessment of their individual skills, experience and suitability for the role.

Please ensure you have thoroughly read the document attached below to understand what we deem acceptable uses of AI.

The firm:

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it. We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations.

Our 1,450 plus people and over 850 lawyers share one vision – achieving more for clients. By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase!

Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day:

• We're ambitious - We aim high, we embrace new ideas and we're passionate about our work.
• We're open - We communicate openly and honestly to build trust, and we do what's right.
• We care - We're committed to each other, our clients, our communities and the planet.
• We collaborate - We're easy to work with, we offer help willingly and we get things done – together.

And finally:

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.