Duty Manager in Manchester

Duty Manager in Manchester

Manchester Full-Time 30500 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure exceptional customer experiences in a vibrant restaurant.
  • Company: Join a critically acclaimed Mediterranean Tapas restaurant in Ancoats, Manchester.
  • Benefits: Competitive salary, share of tips, staff discounts, and growth opportunities.
  • Why this job: Be part of a successful team and make a real impact on customer satisfaction.
  • Qualifications: Experience in restaurant management and strong leadership skills required.
  • Other info: Exciting training and progression opportunities in a relaxed dining environment.

The predicted salary is between 30500 - 38000 £ per year.

£30,500 base salary + service charge & tips (OTE £38,000) Ancoats, Manchester

The Role

Do you have a strong background in restaurant management and a passion for delivering outstanding customer experiences? Are you looking for the next step in your career with a successful and growing business?

We have an exciting opportunity for a Duty Manager to join our critically acclaimed Mediterranean Tapas restaurant in Ancoats, Manchester. We’re looking for a hands-on leader who can drive service standards, develop teams, and oversee daily restaurant operations.

Your key responsibilities will include:

  • Team Management – Lead, develop, and support the front-of-house team.
  • Customer Experience – Ensure exceptional service and a welcoming atmosphere for all guests.
  • Financial Management – Oversee budgets, gross profit margins, wages, and purchasing.
  • Compliance & Safety – Ensure all health & safety, food hygiene, stock control, and record-keeping processes are followed.

If this sounds like the right opportunity for you, we’d love to hear from you! Apply now. Applicants must have the legal right to work in the UK.

Key Responsibilities:

  • Lead by example to maintain high standards of service.
  • Support the General Manager in delivering business objectives.
  • Motivate and train the team to provide a great customer experience.
  • Monitor financial performance, ensuring efficient cost control.
  • Uphold company policies and legal requirements.

The Restaurant

Canto offers modern casual food & drink in a relaxed Ancoats neighbourhood restaurant. Mediterranean tapas, sharing & social dining from the team behind El Gato Negro.

The Benefits

  • Great training
  • Share of service charge and tips, which are shared 100% amongst FOH and BOH teams, with service charge on average £3.00+ per hour
  • Staff discount across all group sites
  • Opportunity for growth and progression

The Person

To thrive in this role, you should have:

  • Previous restaurant management experience in a high-volume setting.
  • Strong leadership and communication skills with a focus on team development.
  • A track record of delivering excellent customer service.
  • Good financial and organisational skills.
  • Knowledge of health & safety and food hygiene regulations.
  • A proactive and results-driven mindset.

Duty Manager in Manchester employer: Mills Hill Developments Ltd

Join our vibrant team at Canto, a critically acclaimed Mediterranean Tapas restaurant in Ancoats, Manchester, where we prioritise outstanding customer experiences and team development. As a Duty Manager, you'll benefit from competitive pay, a share of service charge and tips, and excellent training opportunities, all within a supportive work culture that encourages growth and progression. Experience the unique advantage of working in a relaxed neighbourhood setting while being part of a successful and growing business.
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Contact Detail:

Mills Hill Developments Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the restaurant industry, especially those who know the ins and outs of the Ancoats area. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've led teams or created memorable experiences for guests – it’s all about making a connection!

✨Tip Number 3

Do your homework! Research the restaurant and its culture before your interview. Knowing their menu and values will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Canto and ready to dive into the Mediterranean tapas scene.

We think you need these skills to ace Duty Manager in Manchester

Restaurant Management
Customer Service
Team Leadership
Financial Management
Health & Safety Compliance
Food Hygiene Knowledge
Organisational Skills
Communication Skills
Cost Control
Proactive Mindset
Results-Driven Approach
Training and Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for delivering outstanding customer experiences shine through. We want to see that you genuinely care about creating a welcoming atmosphere for guests.

Highlight Your Leadership Skills: Make sure to emphasise your previous experience in restaurant management and how you've successfully led teams. We’re looking for someone who can motivate and develop others, so share specific examples!

Be Financially Savvy: Since financial management is key in this role, don’t forget to mention your experience with budgets and cost control. Show us how you’ve effectively managed finances in past roles to ensure profitability.

Follow the Application Process: We encourage you to apply through our website for a smooth application process. Make sure to tailor your CV and cover letter to match the job description, highlighting how you meet the key responsibilities.

How to prepare for a job interview at Mills Hill Developments Ltd

✨Know Your Restaurant Inside Out

Before the interview, make sure you research the restaurant thoroughly. Understand their menu, service style, and customer reviews. This will not only show your genuine interest but also help you discuss how your experience aligns with their values.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Be ready to discuss specific situations where your leadership made a difference in service standards or team morale.

✨Demonstrate Financial Acumen

Since financial management is key in this role, brush up on your knowledge of budgets and cost control. Be prepared to discuss how you've successfully managed finances in previous roles, including any strategies you used to improve profit margins.

✨Emphasise Customer Experience

Exceptional customer service is at the heart of this role. Think of examples where you've gone above and beyond for guests. Highlight your understanding of creating a welcoming atmosphere and how you ensure that every guest leaves satisfied.

Duty Manager in Manchester
Mills Hill Developments Ltd
Location: Manchester

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