Service Assistant

Service Assistant

Full-Time 12 - 14 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Welcome customers and assist in the smooth running of our service department.
  • Company: Join Classic CDJR Lancaster, a friendly and inclusive auto dealership.
  • Benefits: Earn $15 to $17 per hour with health insurance and retirement plans.
  • Why this job: Kickstart your career in a dynamic environment with growth opportunities.
  • Qualifications: High school diploma; customer service skills are a plus.
  • Other info: Flexible hours and a supportive team await you!

The predicted salary is between 12 - 14 £ per hour.

The Service Assistant at Classic CDJR of Lancaster plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility. We are looking for someone who is a team player with strong hospitality skills to join our growing service department. This is a full‑time, hourly position in the auto industry based in Lancaster, South Carolina. As an individual contributor, the Service Assistant will be responsible for assisting the service advisor and service manager in daily operations to ensure top‑notch customer satisfaction.

Compensation & Benefits

This position offers competitive compensation, with an hourly rate of $15 to $17 paid semimonthly. In addition, employees will have access to benefits such as health insurance, retirement plans, and opportunities for growth and advancement within the company.

Responsibilities

  • Greet customers with a warm smile, and direct our customers to the appropriate advisor.
  • Actively listen to our customers looking for opportunities to provide a bespoke experience.
  • Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstations.
  • Move vehicles to and from service areas and ensuring they are parked in designated areas.
  • Retrieve and deliver vehicles to customers upon completion of service.
  • Assist service advisors or technicians with retrieving parts or tools as needed.
  • Monitor and replenish supplies in the service department.
  • Follow all safety regulations and maintain a safe and clean working environment.
  • Perform other duties as assigned by management.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a service or automotive setting is preferred but not required.
  • Excellent customer service skills and the ability to communicate effectively with clients and colleagues.
  • Strong attention to detail and organizational skills.
  • Valid driver's license and a good driving record.
  • Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
  • Must be able to lift and move up to 50 lbs.
  • Willingness to work flexible hours.

EEOC Statement

Classic CDJR Lancaster is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace for all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to providing a positive and welcoming environment for all employees.

Service Assistant employer: Mills Automotive Group

Classic CDJR of Lancaster is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those starting their careers in the automotive industry. With competitive pay, comprehensive benefits including health insurance and retirement plans, and ample opportunities for personal and professional growth, employees can thrive in a dynamic environment while delivering outstanding customer service. Located in the vibrant community of Lancaster, South Carolina, our dealership fosters teamwork and hospitality, ensuring every team member feels valued and empowered.
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Contact Detail:

Mills Automotive Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Assistant

✨Tip Number 1

First impressions matter! When you walk into the dealership for your interview, make sure to greet everyone with a warm smile. This shows that you have the hospitality skills we're looking for and sets a positive tone right from the start.

✨Tip Number 2

Be ready to showcase your communication skills. During the interview, actively listen to the questions and respond thoughtfully. This will demonstrate your ability to connect with customers and colleagues, which is key for a Service Assistant role.

✨Tip Number 3

Show your organisational skills by being prepared. Bring any necessary documents and have a few questions ready about the service department. This not only shows your interest but also highlights your attention to detail.

✨Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining our team at Classic CDJR Lancaster.

We think you need these skills to ace Service Assistant

Customer Service Skills
Communication Skills
Attention to Detail
Organisational Skills
Team Player
Active Listening
Ability to Work in a Fast-Paced Environment
Multi-Tasking
Valid Driver's License
Safety Awareness
Flexibility in Working Hours
Basic Automotive Knowledge

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service experience or teamwork examples that align with what we’re looking for in a Service Assistant.

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications quickly.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Mills Automotive Group

✨Show Your Hospitality Skills

As a Service Assistant, you'll be the first point of contact for customers. Make sure to highlight your ability to greet people warmly and listen actively during the interview. Share examples of how you've provided excellent customer service in the past.

✨Demonstrate Team Spirit

This role requires a strong team player. Be prepared to discuss how you’ve collaborated with others in previous jobs or projects. Mention any experiences where you supported colleagues or contributed to a positive team environment.

✨Highlight Your Organisational Skills

The Service Assistant position involves keeping the service department tidy and organised. Talk about your attention to detail and any methods you use to stay organised, whether in school, work, or personal projects.

✨Be Ready for a Fast-Paced Environment

Since this job can get busy, it’s important to show that you can handle multiple tasks at once. Prepare to give examples of times when you successfully managed several responsibilities simultaneously, and how you prioritised your tasks.

Service Assistant
Mills Automotive Group
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