Bentley /Luxury Sales Consultant/Brand Ambassador in Redditch

About Us

Mills Automotive Group is committed to delivering a tailored and exceptional automotive experience. We are a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 30 dealerships and a diverse range of brands, we are well-equipped to cater to consumer’s automotive needs. Our experienced sales and service team possesses years of industry expertise, all dedicated to satisfying the consumer's automotive needs.

Join Our Ever-Expanding Team

As we redefine the car-buying experience, we are looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth.

About The Role

For the Bentley/INEOS Sales Consultant/Brand Ambassador role, we are seeking a confident, passionate, and tech-savvy sales consultant with experience in luxury automotive or a related luxury field. The ideal candidate will have 2-3 years of experience in luxury automotive sales or a related luxury industry, with a proven ability to engage with clients and deliver distinguished, memorable experiences. You will play a pivotal role in representing the Bentley brand, ensuring the highest standards of customer service and satisfaction are delivered.

What You Will Do – Essential Responsibilities

• Engage with clients to understand their needs and preferences, providing personalized and memorable customer experiences.
• Be the vehicle expert. Demonstrate an in-depth knowledge of Bentley vehicles and non-brand vehicles (pre-owned cars), including features and benefits.
• Conduct test drives and product demonstrations, showcasing Bentley's commitment to luxury, innovation, and sustainability.
• Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support.
• Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to the Bentley brand.
• Achieve and exceed sales targets through effective client engagement and negotiation skills.
• Provide clients with detailed information on pricing, financing options, and after-sales services.
• Handle negotiations with confidence and professionalism, ensuring client satisfaction and loyalty.
• Work collaboratively with team members to ensure a cohesive and supportive sales environment.
• Participate in team meetings and contribute to the continuous improvement of sales strategies and processes.

We Invite You To Apply – Key Qualifications & Requirements

• 2-3 years of professional luxury automotive experience or a related luxury industry.
• Proven track record of achieving sales targets and delivering high-quality customer service.
• Strong communication skills, with the ability to engage and build rapport with high-end clientele.
• Confident negotiation skills, with the ability to close deals effectively.
• Tech-savvy, with an aptitude for the latest in-car technology and telematics.
• Exceptional organizational skills and attention to detail.
• Team player with a positive, collaborative spirit.
• Professional appearance and demeanor, reflecting the prestige of the Bentley brand.
• Impressive work ethic, with a commitment to excellence and continuous improvement.
• Act with urgency and champion excellence in all company objectives.
• Flexible - available to work weekends, evenings, nights, and holidays as needed.
• Proficient in business productivity tools and software.
• Willingness to travel for training as necessary.
• Valid United States-issued driver’s license.
• Candidate must be authorized to work in the United States.

Benefits

What We Offer:

• Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options.
• Dental and Vision Plans.
• 401(K).
• Company Paid Basic Life and Short-term Disability.
• Employee Assistance Plan.
• Sick and Vacation Time, Paid Holidays.
• Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance.
• Employee Discounts and Perks Program.
• Employee Wellness Subsidy.
• Tuition Assistance Program (Selected Dealerships).

Compensation

Up to $100,000 annually (bonus + commission). The compensation you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background.

Mills Auto Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

If this role interests you, we invite you to submit your resume today!