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- Tasks: Welcome customers and assist in the smooth running of our service department.
- Company: Join Classic CDJR Lancaster, a friendly and inclusive dealership.
- Benefits: Earn $15 to $17 per hour with health insurance and retirement plans.
- Why this job: Be the first smile customers see and make their experience exceptional.
- Qualifications: High school diploma; customer service skills are a plus.
- Other info: Flexible hours and opportunities for growth in a dynamic environment.
The predicted salary is between 12 - 14 £ per hour.
The Service Assistant at Classic CDJR of Lancaster plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility. We are looking for someone who is a team player with strong hospitality skills to join our growing service department. This is a full‑time, hourly position in the auto industry based in Lancaster, South Carolina. As an individual contributor, the Service Assistant will be responsible for assisting the service advisor and service manager in daily operations to ensure top‑notch customer satisfaction.
Compensation & Benefits
This position offers competitive compensation, with an hourly rate of $15 to $17 paid semimonthly. In addition, employees will have access to benefits such as health insurance, retirement plans, and opportunities for growth and advancement within the company.
Responsibilities
- Greet customers with a warm smile, and direct our customers to the appropriate advisor.
- Actively listen to our customers looking for opportunities to provide a bespoke experience.
- Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstations.
- Move vehicles to and from service areas and ensuring they are parked in designated areas.
- Retrieve and deliver vehicles to customers upon completion of service.
- Assist service advisors or technicians with retrieving parts or tools as needed.
- Monitor and replenish supplies in the service department.
- Follow all safety regulations and maintain a safe and clean working environment.
- Perform other duties as assigned by management.
Requirements
- High school diploma or equivalent.
- Previous experience in a service or automotive setting is preferred but not required.
- Excellent customer service skills and the ability to communicate effectively with clients and colleagues.
- Strong attention to detail and organizational skills.
- Valid driver's license and a good driving record.
- Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
- Must be able to lift and move up to 50 lbs.
- Willingness to work flexible hours.
EEOC Statement
Classic CDJR Lancaster is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace for all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to providing a positive and welcoming environment for all employees.
Service Assistant in Lancaster employer: Mills Automotive Group
Contact Detail:
Mills Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Assistant in Lancaster
✨Tip Number 1
First impressions matter! When you walk into the dealership, greet everyone with a warm smile and a friendly attitude. This sets the tone for your interaction and shows that you're ready to be a team player.
✨Tip Number 2
Be proactive! If you see an opportunity to help out, whether it’s tidying up or assisting a service advisor, jump in. This demonstrates your willingness to contribute and makes you stand out as a candidate.
✨Tip Number 3
Listen actively during conversations. Show genuine interest in what customers are saying and respond thoughtfully. This not only enhances customer satisfaction but also highlights your strong hospitality skills.
✨Tip Number 4
Don’t forget to follow up! After your visit, send a quick thank-you note or email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Service Assistant in Lancaster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your hospitality skills can make a difference in our service department.
Tailor Your Application: Make sure to tailor your application to the Service Assistant role. Highlight any relevant experience or skills that match the job description, like customer service or teamwork. This shows us you’re serious about joining our team!
Keep It Neat and Professional: Presentation matters! Ensure your application is well-organised and free from typos. A clean and professional look reflects your attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Mills Automotive Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Assistant does at Classic CDJR. Familiarise yourself with the responsibilities listed in the job description, like greeting customers and assisting service advisors. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Hospitality Skills
Since this position is all about customer interaction, think of examples from your past experiences where you provided excellent service. Whether it’s a part-time job or a volunteer role, be ready to share how you made someone’s day better. This will show that you have the right attitude for the job.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While the auto industry can be casual, showing up looking polished will convey that you take the opportunity seriously and respect the company’s image.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, opportunities for growth, or how success is measured in the role. It shows that you’re genuinely interested in the position and eager to contribute to the team.