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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: Millets Outdoor is a leading retailer in outdoor gear, offering exclusive brands and value for money.
- Benefits: Enjoy 25% off products, health plans, gym discounts, and career development opportunities.
- Why this job: Be part of a dynamic team, grow your skills, and make a real impact in retail.
- Qualifications: Bring a positive attitude, strong communication skills, and flexibility for weekend shifts.
- Other info: Ideal for students seeking part-time work with potential for career progression.
Millets Outdoor - 0339 Bath, 1/2 Northgate House, Bath, Bath and North East Somerset, United Kingdom
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. With opportunities for career development, JD Group is ideal for motivated individuals looking to progress and develop their careers.
Responsibilities:
- Provide excellent customer service by greeting customers warmly, ensuring they have a great experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing add-on sales.
- Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
- Support store operations by assisting in other departments, representing the company professionally, and following safety guidelines.
- Process sales transactions accurately, including cash handling and card payments.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain stock levels and ensure shelves are organized and appealing.
- Address and resolve customer queries professionally.
- Collaborate with team members to achieve store targets.
Role objectives and KPIs:
- Contribute to achieving or exceeding monthly sales targets.
- Drive KPIs such as Units, Conversion, ATV, UPT.
- Achieve upselling and cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- Enthusiasm for challenges as opportunities for personal and professional growth.
- Strong interpersonal and communication skills, thriving in social interactions.
- Flexibility to work various shifts, including weekends and holidays.
Benefits:
- Company discount of 25% on many in-store and online products.
- Exclusive deals and discounts via TELUS Health platform.
- Access to counselling, digital health, and well-being advice.
- Health cash plans.
- Internal development courses and apprenticeships with nationally recognized qualifications.
- Discounted gym memberships at JD Gyms.
- Opportunities to join colleague networks, volunteer, and contribute to JD Foundation.
Due to high application volumes, if you don't hear back within two weeks, your application may be unsuccessful. Qualified candidates will be contacted for an initial meeting with the talent team, followed by an interview with the hiring manager. Thank you for your interest.
Store Colleague - Part Time / Weekends employer: Millets
Contact Detail:
Millets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Part Time / Weekends
✨Tip Number 1
Familiarise yourself with Millets' product range and exclusive brands like Peter Storm and Eurohike. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer interactions will boost your confidence during the interview.
✨Tip Number 3
Showcase your flexibility and willingness to work weekends and holidays. Highlighting your availability can set you apart from other candidates who may not be as open to varied shifts.
✨Tip Number 4
Prepare examples of how you've contributed to sales targets or improved customer experiences in previous roles. Specific achievements can demonstrate your potential value to the team at Millets.
We think you need these skills to ace Store Colleague - Part Time / Weekends
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided excellent customer service or achieved sales targets, as these are key aspects of the Store Colleague position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Millets and how your skills align with their values, particularly in delivering exceptional customer experiences.
Highlight Your Flexibility: Since the role requires working various shifts, including weekends, make sure to mention your availability clearly in your application. This shows that you are adaptable and willing to meet the company's needs.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully interacted with customers in the past. Highlight your strong communication skills and ability to resolve queries professionally, as these are crucial for the role.
How to prepare for a job interview at Millets
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Millets values a positive attitude, so let your passion for outdoor activities and customer service shine through during the interview.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service or resolved issues. Be ready to discuss how you would handle specific situations that may arise in a retail environment.
✨Know the Products
Familiarise yourself with the brands and products that Millets offers, such as Peter Storm and Eurohike. Showing knowledge about their range will demonstrate your commitment and interest in the role.
✨Highlight Teamwork Skills
Since collaboration is key in achieving store targets, be prepared to talk about your experience working in teams. Share examples of how you contributed to team success and supported your colleagues.
