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- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join the JD Group, a leader in casual outdoor retail with exclusive brands.
- Benefits: Enjoy 25% off products, health plans, and access to personal development courses.
- Why this job: Be part of a dynamic team and grow your career while having fun!
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for volunteering and gaining recognised qualifications while you work.
The predicted salary is between 24000 - 36000 £ per year.
Trading from 100 stores, Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted gym memberships at JD Gyms.
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental holiday allowance.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Locations
Store Colleague employer: Millets
Contact Detail:
Millets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the store! Before your interview, pop into Millets and check out the products. Familiarising yourself with the exclusive brands like Peter Storm and Eurohike will show your genuine interest and help you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or resolve a customer query. Being able to demonstrate your ability to provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Network with current employees! If you know anyone working at Millets, chat with them about their experiences. They can give you insider tips on what the hiring team is looking for and how to ace your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to achieving those sales targets!
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to engage with our customers.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate their fit for the Store Colleague role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and relevant to the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Millets
✨Know the Brand
Before your interview, take some time to research Millets and their exclusive brands like Peter Storm and Eurohike. Understanding their product range and customer base will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about how you greeted customers, resolved queries, or upsold products. This will help you illustrate your ability to create a positive shopping experience, which is key for a Store Colleague.
✨Demonstrate Team Spirit
Since working closely with other sales assistants is crucial, be ready to discuss how you collaborate with team members. Share instances where you've contributed to achieving team goals or supported colleagues during busy periods. This shows that you're a team player who can help drive store success.
✨Be Ready for Role-Play Scenarios
Interviews for retail positions often include role-play scenarios to assess your sales skills. Practice how you would approach a customer, suggest add-on sales, or handle a complaint. This will help you feel more confident and prepared to showcase your interpersonal skills during the interview.