Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Millets, a leading outdoor retailer with a focus on value and exclusive brands.
- Benefits: Enjoy 25% off products, health plans, and access to personal development courses.
- Why this job: Kickstart your career in retail while making a real impact on customer experiences.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for career progression and volunteering initiatives available.
Overview
Trading from 100 stores Millets supply a more casual outdoor customer who seeks value for money, providing for a wide range of recreational activities with an emphasis on exclusive brands, such as Peter Storm and Eurohike.
Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s
- Contribute to achieving or exceeding the store\’s monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically view challenges as opportunities to develop your career and learn new skills.
- Confident interpersonal and communication skills with thrive in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted Gym memberships at JD Gyms.
- Access to colleague networks and initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation employer engagement forums.
- Incremental Holiday Allowance.
Additional notes
- Applications that meet the skills criteria will be contacted for a first stage meeting with the talent team. Shortlisted candidates will be invited to interview with the hiring manager.
- Due to high volumes of applications, if you don\’t hear back within two weeks, please consider your application unsuccessful on this occasion.
#J-18808-Ljbffr
Store Colleague employer: Millets
Contact Detail:
Millets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the store! Before your interview, pop into the store and check out the layout, products, and vibe. This will help you chat confidently about how you can contribute to the team and impress them with your knowledge.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or upsell a product. Role-playing these situations with a friend can really boost your confidence for the real deal.
✨Tip Number 3
Show off your enthusiasm! When you’re in the interview, let your passion for retail and helping customers shine through. Employers love candidates who are genuinely excited about the role and the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows you’re keen on the position.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to engage with our customers. A positive attitude can really make you stand out.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Store Colleague position. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Millets
✨Know the Brand
Before your interview, take some time to research Millets and their exclusive brands like Peter Storm and Eurohike. Understanding their product range and customer base will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in what they do.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will highlight your ability to create a positive shopping experience, which is key for a Store Colleague.
✨Demonstrate Sales Savvy
Be ready to discuss how you can drive sales and exceed targets. Think of specific strategies you might use to upsell or cross-sell products. Showing that you understand the importance of sales metrics and how to achieve them will impress the hiring manager.
✨Emphasise Teamwork
Since you'll be working closely with other sales assistants, it's important to convey your ability to collaborate effectively. Share examples of how you've worked as part of a team in previous roles, and express your willingness to support your colleagues to achieve store targets.