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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Millets, a leading outdoor retailer with a focus on value and quality.
- Benefits: Enjoy 25% off products, health plans, and access to personal development courses.
- Why this job: Be part of a dynamic team and grow your career in retail while having fun.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for volunteering and making a positive impact in the community.
The predicted salary is between 1200 - 1600 ÂŁ per month.
Join to apply for the Store Colleague role at Millets Trading. Millets supplies a casual outdoor customer who seeks value for money, providing a wide range of recreational activities with an emphasis on exclusive brands such as Peter Storm and Eurohike.
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With abundant opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
- Drive and exceed sales targets by utilizing in‑store devices, offering the full product range, and maximizing opportunities for add‑on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well‑stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross‑sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well‑organised and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs
- Contribute to achieving or exceeding the store's monthly sales target.
- Drive additional KPIs including, but not limited to, Units, Conversion, ATV, UPT.
- Achieve upselling or cross‑selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and experience
- A positive attitude towards a fast‑paced, customer‑focused retail environment.
- An ability to enthusiastically view challenges as opportunities to develop yourself and learn new skills.
- Confident interpersonal and communication skills that thrive in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in‑store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well‑being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted gym memberships at JD Gyms.
- Access to colleague networks to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental Holiday Allowance.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Store Colleague employer: Millets
Contact Detail:
Millets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Millets and their products. This will help you show genuine interest and enthusiasm for the role, which is key in retail.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or upsell a product. Being prepared will boost your confidence and impress the hiring team.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. Retail is all about first impressions, so showing that you can represent the brand well is crucial.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Millets. Don’t miss out!
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring a positive attitude to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Store Colleague role. Mention specific experiences that demonstrate your ability to provide exceptional customer service and drive sales.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the team without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Millets
✨Know the Brand
Before your interview, take some time to research Millets and its exclusive brands like Peter Storm and Eurohike. Understanding their product range and customer base will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to the store's success.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This will highlight your ability to create a positive shopping experience, which is key for a Store Colleague.
✨Demonstrate Sales Savvy
Be ready to discuss how you can drive sales and exceed targets. Familiarise yourself with upselling and cross-selling techniques, and think of ways you could apply these in the store. Showing that you understand how to maximise sales opportunities will impress the hiring manager.
✨Emphasise Teamwork and Flexibility
Since you'll be working closely with other sales assistants, it's important to convey your ability to collaborate effectively. Share examples of how you've worked as part of a team in previous roles. Also, express your willingness to work various shifts, including weekends and holidays, to meet the store's needs.