At a Glance
- Tasks: Welcome customers, maintain displays, and support daily store operations.
- Company: Millets, a leading outdoor products retailer with a focus on customer experience.
- Benefits: Competitive hourly rate, staff discounts, gym membership, and opportunities for apprenticeships.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Join a passionate team and help customers enjoy the great outdoors every day.
- Qualifications: Enthusiastic attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 26500 - 26500 £ per year.
Hourly Rate - £12.81
At Millets, we don't just sell outdoor products — we help people get outside and make the most of their time outdoors. As a Store Colleague, you’ll play an important role in delivering a welcoming and helpful in-store experience every day, supporting customers to feel confident and ready for their next activity. You’ll bring energy to the shop floor by greeting customers, keeping displays well presented, replenishing stock, and maintaining high service standards. With a positive approach, strong teamwork, and an interest in outdoor products, you’ll help keep the store running smoothly and reflect the standards we’re proud of.
Key Responsibilities
- Welcome customers with confidence and enthusiasm, offering friendly support and helping them find the right products for their needs.
- Use in-store systems to check stock, share product options, and support the full customer journey.
- Keep the shop floor clean, organised, and well stocked — ensuring displays are clear, tidy, and easy to shop.
- Support day‑to‑day store tasks, including till duties, replenishment, and following all safety and store procedures.
Skills & Experience Required
- A positive, enthusiastic attitude suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and build product knowledge.
- Flexibility to work a variety of shifts, including weekends, evenings, and busy trading periods.
- Interest in the outdoors and Millets product range.
- Proactive approach, confident in speaking to customers and supporting sales opportunities.
- Good attention to detail, ensuring the shop floor is always well presented.
- Self‑motivated, with a desire to learn, develop, and progress.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate diversity and strive to ensure that everyone — regardless of background, identity, or lived experience — can thrive and contribute. As part of our growing business, you’ll be encouraged to focus on what matters most: delivering great customer experiences, supporting your team, and developing your skills. We’re always looking for people who want to grow and make a positive impact every day. We know our employees play a huge role in our success and, in return, we offer some great benefits:
- Staff Discount on qualifying purchases across Group retail stores and online
- Discounted Gym membership
- Access to Apprenticeships and accredited qualifications
Store Colleague in St Leonards employer: Millets
At Millets, we pride ourselves on being an excellent employer that values each team member's contribution to creating memorable outdoor experiences for our customers. Our inclusive work culture fosters personal and professional growth, offering opportunities for skill development through apprenticeships and accredited qualifications, alongside generous staff discounts and discounted gym memberships. Join us in a vibrant retail environment where your enthusiasm for the outdoors can shine, and together we can make a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague in St Leonards
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Millets, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Colleague in St Leonards
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Millets that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Millets will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Millets and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Millets
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Millets, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Millets!
