At a Glance
- Tasks: Lead the team, deliver top-notch customer service, and keep the store running smoothly.
- Company: Join Millets, a vibrant retailer passionate about outdoor products.
- Benefits: Enjoy staff discounts, gym memberships, and personal development opportunities.
- Other info: We celebrate diversity and empower every colleague to thrive.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
The predicted salary is between 27000 - 28000 £ per year.
As a Supervisor at Millets, you play a key role in supporting the smooth running of the shop floor and delivering a high standard of customer service. You lead by example, guide colleagues during each shift, and help maintain strong levels of service, presentation and store performance. You’ll also support daily operational tasks as directed by Store Management.
Key Responsibilities
- Deliver excellent service by supporting customers, answering queries, and ensuring the team creates a welcoming in‑store experience.
- Support sales performance by maintaining strong service levels, using in‑store tools to access the full product range, and assisting with effective product placement.
- Maintain visual and operational standards by keeping the shop floor clean, organised, and easy to shop.
- Assist with daily operational duties including opening and closing procedures, cash handling and supporting accurate till operations.
Skills & Experience Required
- Previous supervisory or team leader experience in a fast‑paced retail or customer‑facing environment.
- Strong communication skills with the confidence to guide and support colleagues.
- Good attention to detail, with the ability to maintain high standards in service, presentation and store operations.
- Passion for retail and an interest in outdoor products, with the ability to represent the Millets brand.
Desirable Attributes
- Energetic, hands‑on team player who thrives in a busy store environment.
- Confident problem‑solver with strong customer service skills.
- Interest in visual merchandising and product presentation.
- Positive, supportive approach with a strong team‑focused mindset.
What We Offer
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities
- Access to Apprenticeships and accredited qualifications
We look for people who want to learn, grow, and make a positive impact every day.
Supervisor in Newquay employer: Millets
At Millets, we pride ourselves on being an excellent employer that values diversity and empowers our team members. As a Supervisor, you will enjoy a supportive work culture that encourages personal development through various opportunities, including apprenticeships and accredited qualifications. With benefits like incremental holiday allowance, staff discounts, and discounted gym memberships, working in our vibrant retail environment not only offers meaningful employment but also fosters growth and camaraderie among colleagues.
