Customer Service Representative

Miller’s Services, Inc. is looking for a Customer Service Representative. The ideal person is passionate about our services and believes in a commitment to continuously improve our customer service. In this role, you will be responsible for providing exceptional customer service – you step up when you need to and you proactively step in to help other team members when you can. The ideal Customer Service Representative will listen carefully to each customer and use that information to educate the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy.

Qualities:

• You work hard
• You love working with a team
• You’re tech savvy – you can diagnose a problem and make recommendations to fix it
• You love to serve others
• You love to challenge yourself and you want to learn, and even be cross-trained
• You understand the importance of serving others (your team members and our customers)

Job Requirements

• Energetic and a friendly disposition
• Strong communication skills: in person, as well as effectively using email, calls, and text
• Efficient organization and time management
• A quick self-study, that looks for resources to help self educate themselves
• Strong logic and reason skills in order to creatively find a solution for Customers
• Self-motivated with a determination to succeed
• Able to adapt to change and thrive in a fast-paced environment
• Ability to build relationships across various personalities and backgrounds
• Strong written and verbal communication skills

Why Join Our Team?

• Many advancement opportunities
• Highly competitive compensation and benefits package
• Retirement Plan with a company match
• Paid time off and paid birthday!
• Holiday Pay
• Family Vacation Funds
• Membership Reimbursements

Equal Opportunity Employer, including disabled and veterans.