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- Tasks: Diagnose and repair loading bay equipment while ensuring top-notch customer service.
- Company: Join Millers Vanguard, a leader in supermarket support for over 40 years.
- Benefits: Enjoy a competitive salary, job-specific tools, and 24 holidays plus bank holidays.
- Other info: Work in a state-of-the-art environment with opportunities for growth and fun team events.
- Why this job: Make a real difference in keeping supermarkets running smoothly across the UK.
- Qualifications: Flexibility, excellent communication skills, and knowledge of loading bay equipment required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly skilled and proactive Reactive Engineer to carry out both breakdown repairs (reactive maintenance) and Planned Preventative Maintenance (PPM) on loading bay equipment. This includes dock levellers, scissor lifts, and associated mechanical, electrical, and hydraulic systems.
Key Responsibilities:
- Attend customer sites to diagnose and repair faults on scissor lifts, dock levellers, and other loading bay equipment.
- Carry out mechanical, electrical, and hydraulic fault-finding, part replacement, and urgent breakdown support.
- Complete scheduled PPM to SLA standards, including inspections, testing, lubrication, adjustments, calibrations, and identifying early wear or safety issues.
- Ensure all work complies with PUWER, LOLER and company safety procedures.
- Provide professional customer service, advising on equipment condition and safe operation whilst having clear communication amongst our internal teams.
- Follow company policies, maintain vehicle and stock to standard, travel regionally/nationally, and carry out reasonable ad-hoc duties.
Essential Requirements for a Reactive Engineer:
- High degree of flexibility in working hours and types of jobs undertaken.
- Excellent communication skills both written and oral.
- Advanced understanding of Loading Bay Equipment.
- High degree of mobility travelling throughout the region, and at times throughout the country, as and where directed.
Key Performance Indicators for a Reactive Engineer:
- Quality of repairs and maintenance.
- Quality of documentation and reporting.
- Speed and efficiency of work.
- Response to instructions from Operations Centre to meet customer expectations.
- Flexibility and adaptability to ever-changing job function.
- Development of engineer, customer and colleague relationships.
Company Information
Millers Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.
Our services are as follows:
- Nationwide reactive maintenance
- Hygienic deep cleaning & planned maintenance services
- Refurbishment, logistics and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.
Our people
Despite being a large operation here at Millers Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU the employee. Our team of over 500 employees have the advantage of working in state-of-the-art working environments:
- New Technical response centre
- Award Winning research, innovation, and recycling facility
- Industry leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.
Why join us?
- Job specific uniform & tooling for all roles
- Company wide fun days and charity events
- Company pension
- 24 holidays per year + public bank holidays
- Regular staff treats for employees and their families.
Hours: 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm
Reactive Engineer in Norwich employer: Millers Vanguard
Contact Detail:
Millers Vanguard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Reactive Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance work related to loading bay equipment. This not only boosts your skills but also shows potential employers that you’re proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific examples of how you've handled breakdown repairs or PPM in the past. We want to see that you can communicate effectively and solve problems on the spot!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Millers Vanguard, where we value every single employee.
We think you need these skills to ace Reactive Engineer in Norwich
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your experience with loading bay equipment. We want to see how your skills match up with the role of a Reactive Engineer, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate good communication, so make sure your written words reflect that. Avoid jargon unless it’s relevant to the job!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our specific job description. Mention your flexibility and adaptability, as these are key traits we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Millers Vanguard
✨Know Your Equipment
Make sure you brush up on your knowledge of loading bay equipment, especially dock levellers and scissor lifts. Be prepared to discuss specific mechanical, electrical, and hydraulic systems you've worked with, as this will show your expertise and readiness for the role.
✨Demonstrate Flexibility
Highlight your flexibility in working hours and job types during the interview. Share examples of how you've adapted to changing situations in previous roles, as this is crucial for a Reactive Engineer who needs to respond to urgent breakdowns and varied tasks.
✨Communication is Key
Since excellent communication skills are essential, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with customers and internal teams in the past, ensuring everyone is on the same page regarding equipment conditions and safety.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've diagnosed and repaired faults in the past. Discuss your approach to fault-finding and how you ensure quality repairs and maintenance, as this will demonstrate your proactive nature and commitment to high standards.