At a Glance
- Tasks: Diagnose and repair loading bay equipment while providing top-notch customer service.
- Company: Join Millers Vanguard, a leader in supporting UK supermarkets for over 40 years.
- Benefits: Enjoy 32 holidays, company pension, and job-specific tools and uniform.
- Other info: Work in a state-of-the-art environment with opportunities for personal growth.
- Why this job: Be part of a dynamic team ensuring supermarkets keep the nation fed!
- Qualifications: Flexibility, excellent communication skills, and knowledge of loading bay equipment required.
The predicted salary is between 35000 - 40000 £ per year.
We are looking for a highly skilled and proactive Field Service Engineer to carry out both breakdown repairs (reactive maintenance) and Planned Preventative Maintenance (PPM) on loading bay equipment. This includes dock levellers, scissor lifts, roller shutter doors, loading bay gates, and associated mechanical, electrical, and hydraulic systems.
Key Responsibilities:
- Attend customer sites to diagnose and repair faults on scissor lifts, dock levellers, and other loading bay equipment.
- Carry out mechanical, electrical, and hydraulic fault-finding, part replacement, and urgent breakdown support.
- Complete scheduled PPM to SLA standards, including inspections, testing, lubrication, adjustments, calibrations, and identifying early wear or safety issues.
- Ensure all work complies with PUWER, LOLER, and company safety procedures.
- Provide professional customer service, advising on equipment condition and safe operation whilst having clear communication amongst our internal teams.
- Follow company policies, maintain vehicle and stock to standard, travel regionally/nationally, and carry out reasonable ad-hoc duties.
Essential Requirements:
- High degree of flexibility in working hours and types of jobs undertaken.
- Excellent communication skills both written and oral.
- Advanced understanding of Loading Bay Equipment.
- High degree of mobility travelling throughout the region, and at times throughout the country, as and where directed.
Key Performance Indicators:
- Quality of repairs and maintenance.
- Quality of documentation and reporting.
- Speed and efficiency of work.
- Response to instructions from Operations Centre to meet customer expectations.
- Flexibility and adaptability to ever-changing job function.
- Development of engineer, customer, and colleague relationships.
Company Information:
Millers Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.
Our service includes:
- Nationwide reactive maintenance
- Hygienic deep cleaning & planned maintenance services
- Refurbishment, logistics, and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.
Our people:
Despite being a large operation here at Millers Vanguard, we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset: YOU, the employee. Our team of over 500 employees have the advantage of working in state-of-the-art working environments:
- New Technical response centre
- Award-winning research, innovation, and recycling facility
- Industry-leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.
Why join us?
- Job specific uniform & tooling for all roles
- Company-wide fun days and charity events
- Company pension
- 32 holidays per year including bank holidays
- Regular staff treats for employees and their families
Hours: 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm
Field Service Engineer - Loading Bays employer: Millers Vanguard
Millers Vanguard is an exceptional employer, offering a dynamic work environment where employees are valued as the company's greatest asset. With a commitment to employee growth, state-of-the-art facilities, and a strong focus on work-life balance, including 32 holidays per year and regular staff treats, we ensure that our Field Service Engineers thrive both professionally and personally while supporting the UK's supermarket chains.
