At a Glance
- Tasks: Diagnose and repair loading bay equipment while providing top-notch customer service.
- Company: Join Millers Vanguard, a leader in supporting the UK's supermarket chains for over 40 years.
- Benefits: Enjoy a competitive salary, generous holidays, and a company pension.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
- Why this job: Make a real difference in keeping supermarkets running smoothly and efficiently.
- Qualifications: Mobility to travel and a proactive approach to mechanical and electrical repairs.
The predicted salary is between 35000 - 40000 £ per year.
We are looking for a highly skilled and proactive Field Service Engineer to carry out both breakdown repairs (reactive maintenance) and Planned Preventative Maintenance (PPM) on loading bay equipment. This includes dock levellers, scissor lifts, roller shutter doors, loading bay gates, and associated mechanical, electrical, and hydraulic systems.
Key Responsibilities:
- Attend customer sites to diagnose and repair faults on scissor lifts, dock levellers, and other loading bay equipment.
- Carry out mechanical, electrical, and hydraulic fault-finding, part replacement, and urgent breakdown support.
- Complete scheduled PPM to SLA standards, including inspections, testing, lubrication, adjustments, calibrations, and identifying early wear or safety issues.
- Provide professional customer service, advising on equipment condition and safe operation whilst having clear communication amongst our internal teams.
- Follow company policies, maintain vehicle and stock to standard, travel regionally/nationally, and carry out reasonable ad-hoc duties.
Essential Requirements:
- High degree of mobility travelling throughout the region, and at times throughout the country, as and where directed.
Key Performance Indicators:
- Quality of repairs and maintenance.
- Quality of documentation and reporting.
- Development of engineer, customer, and colleague relationships.
Millers Vanguard are proud to have been supporting all the UK’s supermarket chains for over 40 years, ensuring that supermarkets keep the nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.
Our service includes:
- Nationwide reactive maintenance
- Hygienic deep cleaning & planned maintenance services
- Refurbishment, logistics, and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a. Despite being a large operation here at Millers Vanguard, we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset: YOU, the employee.
Additional Benefits:
- Award-winning research, innovation, and recycling facility
- Industry-leading Mercedes Benz fleet
- Company pension
- ~32 holidays per year including bank holidays
- ~Hours: 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm
Service Engineer Field Service Engineer in Banbury employer: Millers Vanguard
At Millers Vanguard, we pride ourselves on being an excellent employer, offering a supportive work culture that values our employees as our greatest asset. With over 40 years of experience in the industry, we provide extensive training and development opportunities, ensuring our Field Service Engineers can grow their skills while enjoying a competitive benefits package, including a generous holiday allowance and a company pension. Working with us means being part of a dedicated team that plays a crucial role in keeping the nation's supermarkets operational, all while benefiting from the stability of being part of the global Ali Group.
