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For Companies At a Glance
- Tasks: Assist customers with quotes and orders while ensuring data accuracy.
- Company: Join a dynamic team focused on customer service excellence.
- Benefits: Enjoy 32 holidays, company pension, and fun days with colleagues.
- Why this job: Gain valuable training and experience in a supportive environment.
- Qualifications: Experience in sales admin or customer service is essential.
- Other info: Work Monday to Friday, 8.00am to 5.00pm.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Sales Administrator to join our sales & admin team. You will serve as a point of contact for customers with queries about quotes and purchase orders. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.
The Role:
- Check data accuracy in orders and invoices
- Help solve customer requests via email or over the phone
- Process orders, ensuring payments are correct
- Provide quotations for customers
- Issue invoices
- Communicate with other departments to ensure pricing is correct
- Assess and understand service reports, reporting faults.
- Ad hoc duties as required
Ideal Candidate:
- Proven work experience as a Sales Administrator or Customer Service Advisor
- Excellent organisational and multitasking skills
- A team player with a high level of dedication but can also work on own initiative.
- Ability to work under strict deadlines
- Computer literate
- Attention to detail
- Excellent and accurate task management is important to manage the diverse list of jobs
- IT skills – excellent written communication and software skills
Why Join Us:
- Training in our City & Guilds accredited academy
- Job Specific Uniform & tooling for all roles
- Company wide fun days and charity events
- Company Pension
- 32 Holidays per year
- Regular staff ‘treats’ for employees and their families
Monday – Friday 8.00am – 17.00pm
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Sales and Admin Assistant employer: Miller’s Recruitment
Contact Detail:
Miller’s Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Admin Assistant
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you answer customer queries more effectively and demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with customer queries, showcasing your ability to handle difficult situations and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Practice your organisational skills. As a Sales and Admin Assistant, you'll need to manage multiple tasks efficiently. Consider using tools or methods that help you stay organised and prioritise your workload.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work in similar roles can provide insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Sales and Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Sales Administrator or Customer Service Advisor. Emphasise your organisational skills, attention to detail, and ability to work under deadlines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of customer service best practices. Mention specific examples of how you've successfully handled customer queries or processed orders in the past.
Highlight IT Skills: Since the role requires excellent written communication and software skills, be sure to mention any relevant software you are proficient in. This could include CRM systems, Microsoft Office, or any other tools that demonstrate your computer literacy.
Showcase Teamwork and Initiative: In your application, provide examples of how you've worked effectively in a team while also being able to take initiative. This will show that you can thrive in both collaborative and independent settings.
How to prepare for a job interview at Miller’s Recruitment
✨Know Your Customer Service Basics
Brush up on customer service best practices before the interview. Be ready to discuss how you would handle common customer queries and complaints, as this role heavily relies on effective communication and problem-solving skills.
✨Demonstrate Organisational Skills
Prepare examples that showcase your organisational and multitasking abilities. You might be asked how you prioritise tasks or manage deadlines, so think of specific situations where you successfully juggled multiple responsibilities.
✨Familiarise Yourself with the Company
Research the company’s products, services, and values. Understanding their offerings will help you tailor your responses and show genuine interest in the role, making you a more appealing candidate.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in the role, such as processing orders or issuing invoices. Be prepared to explain your approach to these tasks, highlighting your attention to detail and accuracy.
